[Bug 1803752] Re: HID inputs (mouse buttons and keyboard) stop responding when plug in DP monitor

Did this issue start happening after an update/upgrade? Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.20 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.20-rc6


** Changed in: linux (Ubuntu)
Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1803752

Title:
HID inputs (mouse buttons and keyboard) stop responding when plug in
DP monitor

Status in linux package in Ubuntu:
Incomplete

Bug description:
Ever since upgrading to 18.10 plugging in external monitors has been
buggy.

Device Lenovo T460s. Ubuntu-Mate 18.10.

Plugging in External monitor using mini-display port causes keyboard
to be unresponsive. Mouse buttons as well. though can still move mouse
on screen. Plugging in and out using arndr sometimes resolves this.
Notwithstanding, no smooth transition to multi-monitor mode.


EDIT: 2018-11-22 // The problems are not observed when using HDMI instead of mini display-port. Moreover, if one can regain control of HID devices when mini DP plugged in, the resolution of the monitor plugged in is completely wrong.


---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
CompizPlugins:
 (gconftool-2:31954): GConf-WARNING **: 21:41:20.841: Client failed to connect to the D-BUS daemon:
 Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
 Failed to get value for `/apps/compiz-1/general/screen0/options/active_plugins': No D-BUS daemon running
CompositorRunning: None
CurrentDesktop: MATE
DistUpgraded: 2018-10-17 21:42:48,989 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py'
DistroCodename: cosmic
DistroRelease: Ubuntu 18.10
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Skylake GT2 [HD Graphics 520] [8086:1916] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Skylake GT2 [HD Graphics 520] [17aa:2233]
InstallationDate: Installed on 2016-07-23 (848 days ago)
InstallationMedia: Ubuntu-MATE 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
LightdmDisplayLog:
 (II) modeset(0): Initializing kms color map for depth 24, 8 bpc.
 (II) AIGLX: Suspending AIGLX clients for VT switch
 (II) AIGLX: Suspending AIGLX clients for VT switch
 (II) AIGLX: Suspending AIGLX clients for VT switch
MachineType: LENOVO 20F9004FUS
Package: xorg-server (not installed)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-11-generic root=UUID=074ff7b7-c074-4137-8cf7-d46cdd7dd723 ro quiet nosplash
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Tags: cosmic ubuntu
Uname: Linux 4.18.0-11-generic x86_64
UpgradeStatus: Upgraded to cosmic on 2018-10-18 (32 days ago)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 03/22/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: N1CET66W (1.34 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20F9004FUS
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40705 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN1CET66W(1.34):bd03/22/2018:svnLENOVO:pn20F9004FUS:pvrThinkPadT460s:rvnLENOVO:rn20F9004FUS:rvrSDK0J40705WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad T460s
dmi.product.name: 20F9004FUS
dmi.product.sku: LENOVO_MT_20F9_BU_Think_FM_ThinkPad T460s
dmi.product.version: ThinkPad T460s
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.13.1+18.10.20180930-0ubuntu1
version.libdrm2: libdrm2 2.4.95-1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.1-3ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-3
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: MATE
DistUpgraded: 2018-10-17 21:42:48,989 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py'
DistroCodename: cosmic
DistroRelease: Ubuntu 18.10
DistroVariant: ubuntu
DkmsStatus:
 acpi-call, 1.1.0, 4.18.0-10-generic, x86_64: installed
 acpi-call, 1.1.0, 4.18.0-11-generic, x86_64: installed
 virtualbox, 5.2.18, 4.18.0-10-generic, x86_64: installed
 virtualbox, 5.2.18, 4.18.0-11-generic, x86_64: installed
 wireguard, 0.0.20181119, 4.18.0-11-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Skylake GT2 [HD Graphics 520] [8086:1916] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Skylake GT2 [HD Graphics 520] [17aa:2233]
InstallationDate: Installed on 2016-07-23 (850 days ago)
InstallationMedia: Ubuntu-MATE 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: LENOVO 20F9004FUS
Package: xorg-server (not installed)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-11-generic root=UUID=074ff7b7-c074-4137-8cf7-d46cdd7dd723 ro quiet nosplash
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Tags: cosmic ubuntu
Uname: Linux 4.18.0-11-generic x86_64
UpgradeStatus: Upgraded to cosmic on 2018-10-18 (34 days ago)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare saned sudo vboxsf vboxusers
_MarkForUpload: True
dmi.bios.date: 03/22/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: N1CET66W (1.34 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20F9004FUS
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40705 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN1CET66W(1.34):bd03/22/2018:svnLENOVO:pn20F9004FUS:pvrThinkPadT460s:rvnLENOVO:rn20F9004FUS:rvrSDK0J40705WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad T460s
dmi.product.name: 20F9004FUS
dmi.product.sku: LENOVO_MT_20F9_BU_Think_FM_ThinkPad T460s
dmi.product.version: ThinkPad T460s
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.13.1+18.10.20180930-0ubuntu1
version.libdrm2: libdrm2 2.4.95-1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.1-3ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-3

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