[Bug 2172697] [NEW] It freezes, and you have to turn it off by holding down the button.

Public bug reported: It freezes, and you have to turn it off by holding down the button. ProblemType: Bug DistroRelease: Ubuntu 26.04 Package: linux-image-7.0.0-42-generic 7.0.0-42.42 ProcVersionSignature: Ubuntu 7.0.0-42.42-generic 7.0.14 Uname: Linux 7.0.0-42-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.34.1-0ubuntu0.1 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: user 4288 F.... wireplumber  /dev/snd/controlC0: user 4288 F.... wireplumber  /dev/snd/seq: user 4282 F.... pipewire CasperMD5CheckMismatches: ./casper/minimal.standard.live.squashfs CasperMD5CheckResult: fail CurrentDesktop: ubuntu:GNOME Date: Sun Nov 1 09:18:39 2026 InstallationDate: Installed on 2026-07-08 (116 days ago) InstallationMedia: Ubuntu 26.04 "Resolute Raccoon" - Release amd64 (20260423.1) MachineType: ASUS System Product Name ProcEnviron:  LANG=en_US.UTF-8  PATH=(custom, no user)  SHELL=/bin/bash  TERM=xterm-256color  XDG_RUNTIME_DIR=<set> ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-7.0.0-42-generic root=UUID=c2d76319-0e27-466b-9df3-275f79fefd35 ro quiet splash crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/09/2025 dmi.bios.release: 28.3 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2803 dmi.board.asset.tag: Default string dmi.board.name: TUF GAMING Z590-PLUS WIFI dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2803:bd12/09/2025:br28.3:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnTUFGAMINGZ590-PLUSWIFI:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:pfaTobefilledbyO.E.M.: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: ASUS ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug resolute wayland-session ** Description changed: It freezes, and you have to turn it off by holding down the button. ProblemType: Bug DistroRelease: Ubuntu 26.04 Package: linux-image-7.0.0-42-generic 7.0.0-42.42 ProcVersionSignature: Ubuntu 7.0.0-42.42-generic 7.0.14 Uname: Linux 7.0.0-42-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.34.1-0ubuntu0.1 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC1: hossien 4288 F.... wireplumber - /dev/snd/controlC0: hossien 4288 F.... wireplumber - /dev/snd/seq: hossien 4282 F.... pipewire +  USER PID ACCESS COMMAND +  /dev/snd/controlC1: user 4288 F.... wireplumber +  /dev/snd/controlC0: user 4288 F.... wireplumber +  /dev/snd/seq: user 4282 F.... pipewire CasperMD5CheckMismatches: ./casper/minimal.standard.live.squashfs CasperMD5CheckResult: fail CurrentDesktop: ubuntu:GNOME Date: Sun Nov 1 09:18:39 2026 InstallationDate: Installed on 2026-07-08 (116 days ago) InstallationMedia: Ubuntu 26.04 "Resolute Raccoon" - Release amd64 (20260423.1) MachineType: ASUS System Product Name ProcEnviron: - LANG=en_US.UTF-8 - PATH=(custom, no user) - SHELL=/bin/bash - TERM=xterm-256color - XDG_RUNTIME_DIR=<set> +  LANG=en_US.UTF-8 +  PATH=(custom, no user) +  SHELL=/bin/bash +  TERM=xterm-256color +  XDG_RUNTIME_DIR=<set> ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-7.0.0-42-generic root=UUID=c2d76319-0e27-466b-9df3-275f79fefd35 ro quiet splash crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/09/2025 dmi.bios.release: 28.3 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2803 dmi.board.asset.tag: Default string dmi.board.name: TUF GAMING Z590-PLUS WIFI dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2803:bd12/09/2025:br28.3:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnTUFGAMINGZ590-PLUSWIFI:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:pfaTobefilledbyO.E.M.: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: ASUS -- You received this bug notification because you are subscribed to linux in Ubuntu. Matching subscriptions: Bgg, Bmail, Nb https://bugs.launchpad.net/bugs/2172697 Title: It freezes, and you have to turn it off by holding down the button. Status in linux package in Ubuntu: New Bug description: It freezes, and you have to turn it off by holding down the button. ProblemType: Bug DistroRelease: Ubuntu 26.04 Package: linux-image-7.0.0-42-generic 7.0.0-42.42 ProcVersionSignature: Ubuntu 7.0.0-42.42-generic 7.0.14 Uname: Linux 7.0.0-42-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.34.1-0ubuntu0.1 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: user 4288 F.... wireplumber  /dev/snd/controlC0: user 4288 F.... wireplumber  /dev/snd/seq: user 4282 F.... pipewire CasperMD5CheckMismatches: ./casper/minimal.standard.live.squashfs CasperMD5CheckResult: fail CurrentDesktop: ubuntu:GNOME Date: Sun Nov 1 09:18:39 2026 InstallationDate: Installed on 2026-07-08 (116 days ago) InstallationMedia: Ubuntu 26.04 "Resolute Raccoon" - Release amd64 (20260423.1) MachineType: ASUS System Product Name ProcEnviron:  LANG=en_US.UTF-8  PATH=(custom, no user)  SHELL=/bin/bash  TERM=xterm-256color  XDG_RUNTIME_DIR=<set> ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-7.0.0-42-generic root=UUID=c2d76319-0e27-466b-9df3-275f79fefd35 ro quiet splash crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/09/2025 dmi.bios.release: 28.3 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2803 dmi.board.asset.tag: Default string dmi.board.name: TUF GAMING Z590-PLUS WIFI dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2803:bd12/09/2025:br28.3:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnTUFGAMINGZ590-PLUSWIFI:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:pfaTobefilledbyO.E.M.: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2172697/+subscriptions