[Bug 2165962] Re: Apple Trackpad not usable in Ubunty Desktop but works on laptop

Hey Salvador, thanks for submitting a bug report. Can you please verify the kernel version on your laptop? In a terminal window, type "uname -a" and paste the result. I am curious if the laptop (where the device works) is running a different version than the desktop. Also, did the trackpad work previously on the desktop? Or has it never worked? Thanks for your help. ** Changed in: linux (Ubuntu) Assignee: (unassigned) => Benjamin Wheeler (benjaminwheeler) ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are subscribed to linux in Ubuntu. Matching subscriptions: Bgg, Bmail, Nb https://bugs.launchpad.net/bugs/2165962 Title: Apple Trackpad not usable in Ubunty Desktop but works on laptop Status in linux package in Ubuntu: Incomplete Bug description: * Both Desktop and laptop have the same version of Ubuntu: 'Ubuntu 26.04.1 LTS' * Both show similar info when using lsusb: chava@desktop:~$ lsusb | grep -i apple Bus 005 Device 006: ID 05ac:0265 Apple, Inc. - When connecting to the desktop the USB trackpad does not work at all. - When connecting to the laptop the USB trackpad works like a charm. Multitouch, gestures, and all. ProblemType: Bug DistroRelease: Ubuntu 26.04 Package: linux-image-7.0.0-30-generic 7.0.0-30.30 ProcVersionSignature: Ubuntu 7.0.0-30.30-generic 7.0.12 Uname: Linux 7.0.0-30-generic x86_64 ApportVersion: 2.34.1-0ubuntu0.1 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Aug 31 21:39:58 2026 InstallationDate: Installed on 2026-09-01 (0 days ago) InstallationMedia: Ubuntu 26.04.1 LTS "Resolute Raccoon" - Release amd64 (20260826) MachineType: Gigabyte Technology Co., Ltd. X570 AORUS PRO WIFI ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> ProcFB: 0 nvidia-drmdrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-7.0.0-30-generic root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/15/2020 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F30 dmi.board.asset.tag: Default string dmi.board.name: X570 AORUS PRO WIFI dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF30:bd09/15/2020:br5.17:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSPROWIFI:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSPROWIFI:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:pfaX570MB: dmi.product.family: X570 MB dmi.product.name: X570 AORUS PRO WIFI dmi.product.sku: Default string dmi.product.version: -CF dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2165962/+subscriptions