[Bug 2147585] Re: No sound from AMD ACP70 audio on ASUS TUF Gaming A14 FA401EA (Ryzen AI MAX+)

apport information ** Tags added: apport-collected resolute wayland-session ** Description changed: ## System Information - Laptop: ASUS TUF Gaming A14 FA401EA - CPU: AMD Ryzen AI MAX+ 392 (Strix Point) with Radeon 8060S - Audio Device: AMD Audio Coprocessor (ACP70) - PCI ID 1022:15E2 - Subsystem: ASUSTeK Computer Inc. Device 1724 - Distribution: Ubuntu 25.10 (Questing Quokka) - Tested Kernels: 6.17.x, 6.18.x, 6.19.x, 7.0-rc7 ## Issue Description Internal speakers and headphone jack not working - only HDMI audio works. ## Symptoms - /proc/asound/cards only shows HDA Intel HDMI audio (card 0) - AMD ACP70 device detected in lspci (64:00.5) but no sound card created - Platform device acp_asoc_acp70.0 exists but has no playback devices - All ACP70 kernel modules load correctly but no audio card appears ## Expected Behavior Internal speakers and headphone jack should work like on Windows. ## lspci -v -s 64:00.5: 64:00.5 Multimedia controller: AMD Audio Coprocessor (rev 70) Subsystem: ASUSTeK Computer Inc. Device 1724 Kernel driver in use: snd_acp_pci ## Additional Information - HDMI audio works fine (card 0 - ATI R6xx HDMI) - USB audio devices work when plugged in - Similar issues reported for ASUS ProArt PX13 and other Strix Point devices - Bug #2117131 related to AMD ACP support in Ubuntu - This is a known upstream issue with AMD Strix Point (ACP70) + --- + ProblemType: Bug + ApportVersion: 2.34.0-0ubuntu2 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: jorge 2378 F.... pipewire + jorge 2417 F.... wireplumber + /dev/snd/controlC0: jorge 2417 F.... wireplumber + /dev/snd/seq: jorge 2378 F.... pipewire + CasperMD5CheckResult: pass + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 26.04 + InstallationDate: Installed on 2026-05-04 (79 days ago) + InstallationMedia: Ubuntu 26.04 "Resolute Raccoon" - Release amd64 (20260423.1) + MachineType: ASUS TUF Gaming A14 FA401EA + Package: linux (not installed) + ProcEnviron: + LANG=en_US.UTF-8 + PATH=(custom, no user) + SHELL=/bin/bash + TERM=xterm-ghostty + XDG_RUNTIME_DIR=<set> + ProcFB: 0 amdgpudrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-7.0.6-fa401ea root=UUID=b7a2fb2e-4f79-46e2-b537-230e08bc990c ro quiet splash crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M + ProcVersionSignature: Ubuntu 7.0.0-27.27-generic 7.0.6 + Tags: resolute wayland-session + Uname: Linux 7.0.6-fa401ea x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip docker lpadmin lxd nordvpn plugdev render sudo users video + _MarkForUpload: True + dmi.bios.date: 01/28/2026 + dmi.bios.release: 5.36 + dmi.bios.vendor: American Megatrends International, LLC. + dmi.bios.version: FA401EA.304 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: FA401EA + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.ec.firmware.release: 3.3 + dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrFA401EA.304:bd01/28/2026:br5.36:efr3.3:svnASUS:pnTUFGamingA14FA401EA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFA401EA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:pfaTUFGamingA14: + dmi.product.family: TUF Gaming A14 + dmi.product.name: TUF Gaming A14 FA401EA + dmi.product.version: 1.0 + dmi.sys.vendor: ASUS ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/2147585/+attachment/5985275/+files/AlsaInfo.txt -- You received this bug notification because you are subscribed to linux in Ubuntu. Matching subscriptions: Bgg, Bmail, Nb https://bugs.launchpad.net/bugs/2147585 Title: No sound from AMD ACP70 audio on ASUS TUF Gaming A14 FA401EA (Ryzen AI MAX+) Status in linux package in Ubuntu: Confirmed Bug description: ## System Information - Laptop: ASUS TUF Gaming A14 FA401EA - CPU: AMD Ryzen AI MAX+ 392 (Strix Point) with Radeon 8060S - Audio Device: AMD Audio Coprocessor (ACP70) - PCI ID 1022:15E2 - Subsystem: ASUSTeK Computer Inc. Device 1724 - Distribution: Ubuntu 25.10 (Questing Quokka) - Tested Kernels: 6.17.x, 6.18.x, 6.19.x, 7.0-rc7 ## Issue Description Internal speakers and headphone jack not working - only HDMI audio works. ## Symptoms - /proc/asound/cards only shows HDA Intel HDMI audio (card 0) - AMD ACP70 device detected in lspci (64:00.5) but no sound card created - Platform device acp_asoc_acp70.0 exists but has no playback devices - All ACP70 kernel modules load correctly but no audio card appears ## Expected Behavior Internal speakers and headphone jack should work like on Windows. ## lspci -v -s 64:00.5: 64:00.5 Multimedia controller: AMD Audio Coprocessor (rev 70) Subsystem: ASUSTeK Computer Inc. Device 1724 Kernel driver in use: snd_acp_pci ## Additional Information - HDMI audio works fine (card 0 - ATI R6xx HDMI) - USB audio devices work when plugged in - Similar issues reported for ASUS ProArt PX13 and other Strix Point devices - Bug #2117131 related to AMD ACP support in Ubuntu - This is a known upstream issue with AMD Strix Point (ACP70) --- ProblemType: Bug ApportVersion: 2.34.0-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: jorge 2378 F.... pipewire jorge 2417 F.... wireplumber /dev/snd/controlC0: jorge 2417 F.... wireplumber /dev/snd/seq: jorge 2378 F.... pipewire CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 26.04 InstallationDate: Installed on 2026-05-04 (79 days ago) InstallationMedia: Ubuntu 26.04 "Resolute Raccoon" - Release amd64 (20260423.1) MachineType: ASUS TUF Gaming A14 FA401EA Package: linux (not installed) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-ghostty XDG_RUNTIME_DIR=<set> ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-7.0.6-fa401ea root=UUID=b7a2fb2e-4f79-46e2-b537-230e08bc990c ro quiet splash crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M ProcVersionSignature: Ubuntu 7.0.0-27.27-generic 7.0.6 Tags: resolute wayland-session Uname: Linux 7.0.6-fa401ea x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip docker lpadmin lxd nordvpn plugdev render sudo users video _MarkForUpload: True dmi.bios.date: 01/28/2026 dmi.bios.release: 5.36 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: FA401EA.304 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: FA401EA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.ec.firmware.release: 3.3 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrFA401EA.304:bd01/28/2026:br5.36:efr3.3:svnASUS:pnTUFGamingA14FA401EA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFA401EA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:pfaTUFGamingA14: dmi.product.family: TUF Gaming A14 dmi.product.name: TUF Gaming A14 FA401EA dmi.product.version: 1.0 dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2147585/+subscriptions