[Bug 2138913] Re: [Alienware 16X Aurora AC16251] Laptop not waking from suspend

** Tags added: kernel-daily-bug

--
You received this bug notification because you are subscribed to linux
in Ubuntu.
Matching subscriptions: Bgg, Bmail, Nb
https://bugs.launchpad.net/bugs/2138913

Title:
[Alienware 16X Aurora AC16251] Laptop not waking from suspend

Status in linux package in Ubuntu:
New

Bug description:
I have an Alienware 16X Aurora with an NVIDIA RTX 5060. Whenever I try
to suspend the computer, it black screens and refuses to resume. The
keyboard lights and fans never stop and the Caps Lock LED still
responds. The only way out is a hard reboot. My computer does not
support deep sleep, only s2idle. I have tried many debugging attempts,
including using hibernate, disabling NVIDIA sleep hooks, disabling the
NVIDIA GSP firmware, messing with NVIDIA power configs, trying both
Wayland and X11, using Fedora from a live USB, and many more things.
None of them have worked. I am on Ubuntu 25.10 and using kernel
6.17.0.8.

ProblemType: Bug
DistroRelease: Ubuntu 25.10
Package: xorg (not installed)
ProcVersionSignature: Ubuntu 6.17.0-8.8-generic 6.17.2
Uname: Linux 6.17.0-8-generic x86_64
.proc.driver.nvidia.capabilities.fabric-imex-mgmt:
DeviceFileMinor: 4323
DeviceFileMode: 256
DeviceFileModify: 1
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX Open Kernel Module for x86_64 580.95.05 Release Build (dvs-builder@U22-I3-B17-02-5) Tue Sep 23 09:55:41 UTC 2025
GCC version: gcc version 15.2.0 (Ubuntu 15.2.0-4ubuntu4)
ApportVersion: 2.33.1-0ubuntu3
Architecture: amd64
BootLog:

CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: KDE
Date: Thu Jan 22 18:12:18 2026
DistUpgraded: Fresh install
DistroCodename: questing
DistroVariant: ubuntu
DkmsStatus:
acpi-call/1.2.2, 6.17.0-5-generic, x86_64: installed
acpi-call/1.2.2, 6.17.0-8-generic, x86_64: installed
GraphicsCard:
Intel Corporation Arrow Lake-S [Intel Graphics] [8086:7d67] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:0d34]
NVIDIA Corporation GB206M [GeForce RTX 5060 Max-Q / Mobile] [10de:2d59] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:0d34]
InstallationDate: Installed on 2026-01-17 (6 days ago)
InstallationMedia: Kubuntu 25.10 "Questing Quokka" - Release amd64 (20251007)
MachineType: Alienware Alienware 16X Aurora AC16251
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.17.0-8-generic root=UUID=1e2d11f9-9f61-4251-b0d0-b5f179d3707f ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/07/2025
dmi.bios.release: 1.8
dmi.bios.vendor: Alienware
dmi.bios.version: 1.8.1
dmi.board.name: 087W9F
dmi.board.vendor: Alienware
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Alienware
dmi.ec.firmware.release: 0.0
dmi.modalias: dmi:bvnAlienware:bvr1.8.1:bd11/07/2025:br1.8:efr0.0:svnAlienware:pnAlienware16XAuroraAC16251:pvr:rvnAlienware:rn087W9F:rvrA00:cvnAlienware:ct10:cvr:sku0D34:
dmi.product.family: Alienware
dmi.product.name: Alienware 16X Aurora AC16251
dmi.product.sku: 0D34
dmi.sys.vendor: Alienware
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.125-1ubuntu0.1
version.libgl1-mesa-dri: libgl1-mesa-dri 25.2.3-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.18-1ubuntu1.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.18-1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2138913/+subscriptions