[Bug 2092927] Re: Computer does not power off

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https://bugs.launchpad.net/bugs/2092927

Title:
Computer does not power off

Status in linux package in Ubuntu:
New

Bug description:
Dear Ubuntu Team,

Thank you for your continued work on this amazing OS and
congratulations on the anniversary.

I am facing a problem for about a year maybe half already. When I
shutdown the computer (e.g. `shutdown 0`) everything seems to go well,
the screen turns off and everything seems to shut down okay, except
for just one led, the 'mute sounds', under F1 key on my keyboard,
which stays on. I can also notice that the computer is not fully off,
as on occasions the fan goes loud after the "shutdown" and the laptop
gets hot if left "shutdown".

The only way to truly shutdown the machine was for me to hold the
power button for a while. I am guessing that this has over time
contributed to my recent battery failure; now to properly shutdown the
machine I need to unplug the power cable.

So this is roughly how I experience the problem. As you can see I am
no expert in what's happening here. I will be happy to share more data
and work with you if you are interested in looking into this issue.

In any case, thank you once again and happy new year!

Best wishes
Paweł Wójcik

ProblemType: Bug
DistroRelease: Ubuntu 24.10
Package: linux-image-6.11.0-13-generic 6.11.0-13.14
ProcVersionSignature: Ubuntu 6.11.0-13.14-generic 6.11.0
Uname: Linux 6.11.0-13-generic x86_64
ApportVersion: 2.30.0-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: pawel 1634 F.... pipewire
/dev/snd/controlC0: pawel 1639 F.... wireplumber
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 2 22:38:52 2025
InstallationDate: Installed on 2023-01-16 (718 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
MachineType: LENOVO 20FCS1J302
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-13-generic root=UUID=322c884b-1603-457d-93c1-91a0b1eb3206 ro quiet splash crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-6.11.0-13-generic N/A
linux-backports-modules-6.11.0-13-generic N/A
linux-firmware 20240913.gita34e7a5f-0ubuntu2.2
SourcePackage: linux
UpgradeStatus: Upgraded to oracular on 2025-01-02 (1 days ago)
dmi.bios.date: 12/06/2022
dmi.bios.release: 1.56
dmi.bios.vendor: LENOVO
dmi.bios.version: N1FET82W (1.56 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20FCS1J302
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.18
dmi.modalias: dmi:bvnLENOVO:bvrN1FET82W(1.56):bd12/06/2022:br1.56:efr1.18:svnLENOVO:pn20FCS1J302:pvrThinkPadX1Carbon4th:rvnLENOVO:rn20FCS1J302:rvrNotDefined:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20FC_BU_Think_FM_ThinkPadX1Carbon4th:
dmi.product.family: ThinkPad X1 Carbon 4th
dmi.product.name: 20FCS1J302
dmi.product.sku: LENOVO_MT_20FC_BU_Think_FM_ThinkPad X1 Carbon 4th
dmi.product.version: ThinkPad X1 Carbon 4th
dmi.sys.vendor: LENOVO

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