[Bug 2083318] Re: Integrated Keypad is not working in Ubuntu OS

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/2083318

Title:
Integrated Keypad is not working in Ubuntu OS

Status in linux package in Ubuntu:
Expired

Bug description:
we've encountered an issue with the keypad when booting the device
with Ubuntu OS. We have tested two versions (22 and 24), but in both
cases, none of the keypad keys are functioning. The keypad works fine
in the BIOS utility setup page.We have also attempted to upgrade the
kernel to version 6.11 from the default kernel versions provided, but
this did not resolve the issue.

cat /proc/version_signature > version.log ->no output

sudo lspci -vnvn > lspci-vnvn.log ->no output

xev ->no output

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-45-generic 6.8.0-45.45
ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
Uname: Linux 6.8.0-45-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: vvdn 2254 F.... pipewire
/dev/snd/controlC0: vvdn 2254 F.... pipewire
vvdn 2258 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 1 15:58:32 2024
InstallationDate: Installed on 2024-04-19 (165 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: Default string Default string
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-45-generic root=UUID=b4aff1f4-678b-4789-a191-71fb4f378ef4 ro rhgb quiet i8042.dumbkbd=1 i8042.dumbkbd
RelatedPackageVersions:
linux-restricted-modules-6.8.0-45-generic N/A
linux-backports-modules-6.8.0-45-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/01/2024
dmi.bios.release: 5.27
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: 1LPI3110
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: AlderLake-P DDR4 RVP
dmi.board.vendor: Intel Corporation
dmi.board.version: 1
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.ec.firmware.release: 2.2
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvr1LPI3110:bd08/01/2024:br5.27:efr2.2:svnDefaultstring:pnDefaultstring:pvrDefaultstring:rvnIntelCorporation:rnAlderLake-PDDR4RVP:rvr1:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:
dmi.product.family: Default string
dmi.product.name: Default string
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Default string

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