[Bug 1749961]

PROBLEM: Identified a USB 3.0 Cable likely either going bad or out-of-
specifications, and now only compatible with USB 2.0.

Cable Matters SuperSpeed USB 3.0 Type A to B Cable in Black 10 Feet
Item model number ‏ : ‎ 200007-BLACK-10
Date First Available ‏ : ‎ October 20, 2011
Manufacturer ‏ : ‎ Cable Matters
ASIN ‏ : ‎ B00C7RZPJ0

SCENARIO: The ten foot USB 3.0 rated cable is connecting from the
motherboard USB-3 port to the display included USB-3 rated hub, with two
USB-2 peripheral input devices connect to the USB display hub. Although
connected through the #1 USB-3 motherboard hub, errors were reporting on
the #2 USB-3 motherboard hub/ports.

SOLUTION: Connect the lengthy ten foot USB-3 cable inhibiting
errors/failures on the motherboard USB-3 hub to a motherboard USB-2 hub.
This newer recently purchased motherboard has USB-3 ports, whereas my
older motherboard had only USB-2 ports. I also noted problems using a
ten foot USB-2 rated cable with a USB printer, plugging into an external
hub and with similar kernel printed errors/failures awhile ago,
subsequently plugging the printer USB cable directly into the computer
motherboard/PCI-E USB hub. NOTE: Probably a good idea for labeling
these ten foot or lengthy cords, with labels noting only for use with
USB-2 ports.

It really baffles to-date that there are no decent front-ends or back-
ends, reporting bad cables and/or connections due to lack of
power/electrical current!

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Title:
xhci_hcd: TRB DMA errors reported with ASMedia ASM1142 USB 3.1
Controller

Status in Linux:
Confirmed
Status in linux package in Ubuntu:
In Progress
Status in linux source package in Trusty:
Won't Fix
Status in linux source package in Xenial:
Confirmed
Status in linux source package in Bionic:
Confirmed
Status in linux source package in Focal:
Confirmed
Status in linux package in Debian:
Confirmed

Bug description:
It was observed that while trying to use a 4K USB webcam connected to
USB port provided by ASMedia ASM1142 USB 3.1 Controller, the webcam
does not work and kernel log shows the following messages:

[431.928016] xhci_hcd 0000:12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13
[431.928021] xhci_hcd 0000:12:00.0: Looking for event-dma 0000003f3330e020 trb-start 0000003f3330e000 trb-end 0000003f3330e000 seg-start 0000003f3330e000 seg-end 0000003f3330eff0
[431.928024] xhci_hcd 0000:12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13
[431.928026] xhci_hcd 0000:12:00.0: Looking for event-dma 0000003f3330e030 trb-start 0000003f3330e000 trb-end 0000003f3330e000 seg-start 0000003f3330e000 seg-end 0000003f3330eff0
[431.928027] xhci_hcd 0000:12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13
[431.928029] xhci_hcd 0000:12:00.0: Looking for event-dma 0000003f3330e050 trb-start 0000003f3330e000 trb-end 0000003f3330e000 seg-start 0000003f3330e000 seg-end 0000003f3330eff0
[431.928386] xhci_hcd 0000:12:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13

A similar issue was already reported on Launchpad:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1667750

The fix to this issue seems to be the following patch:
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=9da5a109

Tests in our scenario with this patch proved still broken. Our next
approach is to modify the patch a bit and re-test.

This LP will be used to document our progress in the investigation.

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