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[Bug 2086820] [NEW] package linux-headers-6.8.0-48-generic 6.8.0-48.48 failed to install/upgrade: installed linux-headers-6.8.0-48-generic package post-installation script subprocess returned error exit status 11

Public bug reported:

bug during update process

ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-headers-6.8.0-48-generic 6.8.0-48.48
ProcVersionSignature: Ubuntu 6.8.0-47.47-generic 6.8.12
Uname: Linux 6.8.0-47-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: hp15-ubu 1980 F.... pipewire
/dev/snd/controlC0: hp15-ubu 1984 F.... wireplumber
CasperMD5CheckResult: pass
Date: Thu Nov 7 02:30:16 2024
ErrorMessage: installed linux-headers-6.8.0-48-generic package post-installation script subprocess returned error exit status 11
InstallationDate: Installed on 2024-10-25 (12 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827.1)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 0408:5362 Quanta Computer, Inc. HP TrueVision HD Camera
Bus 001 Device 003: ID 0bda:b009 Realtek Semiconductor Corp. Realtek Bluetooth 4.2 Adapter
Bus 001 Device 004: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
MachineType: HP HP Laptop 15-da0xxx
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-47-generic root=UUID=66b67246-2445-4a02-ab7a-aee6c9a70fa5 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-headers-6.8.0-48-generic 6.8.0-48.48 failed to install/upgrade: installed linux-headers-6.8.0-48-generic package post-installation script subprocess returned error exit status 11
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/20/2024
dmi.bios.release: 15.49
dmi.bios.vendor: Insyde
dmi.bios.version: F.49
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 84A7
dmi.board.vendor: HP
dmi.board.version: 80.50
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 80.50
dmi.modalias: dmi:bvnInsyde:bvrF.49:bd08/20/2024:br15.49:efr80.50:svnHP:pnHPLaptop15-da0xxx:pvrType1ProductConfigId:rvnHP:rn84A7:rvr80.50:cvnHP:ct10:cvrChassisVersion:sku4TT07PA#ACJ:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 15-da0xxx
dmi.product.sku: 4TT07PA#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

** Affects: linux (Ubuntu)
Importance: Undecided
Status: New


** Tags: amd64 apport-package noble

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https://bugs.launchpad.net/bugs/2086820

Title:
package linux-headers-6.8.0-48-generic 6.8.0-48.48 failed to
install/upgrade: installed linux-headers-6.8.0-48-generic package
post-installation script subprocess returned error exit status 11

Status in linux package in Ubuntu:
New

Bug description:
bug during update process

ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-headers-6.8.0-48-generic 6.8.0-48.48
ProcVersionSignature: Ubuntu 6.8.0-47.47-generic 6.8.12
Uname: Linux 6.8.0-47-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: hp15-ubu 1980 F.... pipewire
/dev/snd/controlC0: hp15-ubu 1984 F.... wireplumber
CasperMD5CheckResult: pass
Date: Thu Nov 7 02:30:16 2024
ErrorMessage: installed linux-headers-6.8.0-48-generic package post-installation script subprocess returned error exit status 11
InstallationDate: Installed on 2024-10-25 (12 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827.1)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 0408:5362 Quanta Computer, Inc. HP TrueVision HD Camera
Bus 001 Device 003: ID 0bda:b009 Realtek Semiconductor Corp. Realtek Bluetooth 4.2 Adapter
Bus 001 Device 004: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
MachineType: HP HP Laptop 15-da0xxx
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-47-generic root=UUID=66b67246-2445-4a02-ab7a-aee6c9a70fa5 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-headers-6.8.0-48-generic 6.8.0-48.48 failed to install/upgrade: installed linux-headers-6.8.0-48-generic package post-installation script subprocess returned error exit status 11
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/20/2024
dmi.bios.release: 15.49
dmi.bios.vendor: Insyde
dmi.bios.version: F.49
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 84A7
dmi.board.vendor: HP
dmi.board.version: 80.50
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 80.50
dmi.modalias: dmi:bvnInsyde:bvrF.49:bd08/20/2024:br15.49:efr80.50:svnHP:pnHPLaptop15-da0xxx:pvrType1ProductConfigId:rvnHP:rn84A7:rvr80.50:cvnHP:ct10:cvrChassisVersion:sku4TT07PA#ACJ:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 15-da0xxx
dmi.product.sku: 4TT07PA#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

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