[Bug 2086549] [NEW] Intel Iris Xe Graphics: System freeze with kernel 6.8.0-48 on TigerLake (Ubuntu 22.04.4 LTS)

Public bug reported:

Description:
After upgrading to kernel 6.8.0-48-generic (version 6.8.0-48.48~22.04.1, via unattended upgrade on Nov 1st, 2024), my system experiences complete freezes requiring hard reboot.

Expected behavior:
- System should remain stable and responsive
- Graphics should function normally

Actual behavior:
- System freezes completely within minutes of booting
- Requires hard reboot (power button hold)
- Logs show error: "i915 0000:00:02.0: [drm] *ERROR* The master control interrupt lied (DE PIPE)!"

System information:
- Ubuntu version: 22.04.4 LTS (jammy)
- Kernel package: linux-image-6.8.0-48-generic (6.8.0-48.48~22.04.1)
- Hardware: Dell laptop with Intel TigerLake-LP GT2 [Iris Xe Graphics]
- Previous kernel 6.8.0-47-generic worked correctly
- Current workaround: Using kernel 5.15.0-124-generic which works properly

Steps to reproduce:
1. Boot with kernel 6.8.0-48-generic
2. System freezes within minutes
3. No specific trigger action required - happens during normal use

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-124-generic 5.15.0-124.134
ProcVersionSignature: Ubuntu 5.15.0-124.134-generic 5.15.163
Uname: Linux 5.15.0-124-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: alistair 1785 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 2 20:48:18 2024
InstallationDate: Installed on 2022-10-24 (740 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
MachineType: Dell Inc. Latitude 7420
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-124-generic root=UUID=a56ad61f-f787-46ac-b830-f6797e3ffdf4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.15.0-124-generic N/A
linux-backports-modules-5.15.0-124-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.30
SourcePackage: linux
UpgradeStatus: Upgraded to jammy on 2022-10-24 (740 days ago)
dmi.bios.date: 09/14/2022
dmi.bios.release: 1.20
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.20.0
dmi.board.name: 07MHG4
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.20.0:bd09/14/2022:br1.20:svnDellInc.:pnLatitude7420:pvr:rvnDellInc.:rn07MHG4:rvrA00:cvnDellInc.:ct10:cvr:sku0A36:
dmi.product.family: Latitude
dmi.product.name: Latitude 7420
dmi.product.sku: 0A36
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
Importance: Undecided
Status: New


** Tags: amd64 apport-bug jammy wayland-session

--
You received this bug notification because you are subscribed to linux
in Ubuntu.
Matching subscriptions: Bgg, Bmail, Nb
https://bugs.launchpad.net/bugs/2086549

Title:
Intel Iris Xe Graphics: System freeze with kernel 6.8.0-48 on
TigerLake (Ubuntu 22.04.4 LTS)

Status in linux package in Ubuntu:
New

Bug description:
Description:
After upgrading to kernel 6.8.0-48-generic (version 6.8.0-48.48~22.04.1, via unattended upgrade on Nov 1st, 2024), my system experiences complete freezes requiring hard reboot.

Expected behavior:
- System should remain stable and responsive
- Graphics should function normally

Actual behavior:
- System freezes completely within minutes of booting
- Requires hard reboot (power button hold)
- Logs show error: "i915 0000:00:02.0: [drm] *ERROR* The master control interrupt lied (DE PIPE)!"

System information:
- Ubuntu version: 22.04.4 LTS (jammy)
- Kernel package: linux-image-6.8.0-48-generic (6.8.0-48.48~22.04.1)
- Hardware: Dell laptop with Intel TigerLake-LP GT2 [Iris Xe Graphics]
- Previous kernel 6.8.0-47-generic worked correctly
- Current workaround: Using kernel 5.15.0-124-generic which works properly

Steps to reproduce:
1. Boot with kernel 6.8.0-48-generic
2. System freezes within minutes
3. No specific trigger action required - happens during normal use

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-124-generic 5.15.0-124.134
ProcVersionSignature: Ubuntu 5.15.0-124.134-generic 5.15.163
Uname: Linux 5.15.0-124-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: alistair 1785 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 2 20:48:18 2024
InstallationDate: Installed on 2022-10-24 (740 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
MachineType: Dell Inc. Latitude 7420
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-124-generic root=UUID=a56ad61f-f787-46ac-b830-f6797e3ffdf4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.15.0-124-generic N/A
linux-backports-modules-5.15.0-124-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.30
SourcePackage: linux
UpgradeStatus: Upgraded to jammy on 2022-10-24 (740 days ago)
dmi.bios.date: 09/14/2022
dmi.bios.release: 1.20
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.20.0
dmi.board.name: 07MHG4
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.20.0:bd09/14/2022:br1.20:svnDellInc.:pnLatitude7420:pvr:rvnDellInc.:rn07MHG4:rvrA00:cvnDellInc.:ct10:cvr:sku0A36:
dmi.product.family: Latitude
dmi.product.name: Latitude 7420
dmi.product.sku: 0A36
dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2086549/+subscriptions