[Bug 2045072] Re: [Samsung Galaxy Book2 750XED] Screen goes black

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
Status: Incomplete => Expired

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Title:
[Samsung Galaxy Book2 750XED] Screen goes black

Status in linux package in Ubuntu:
Expired

Bug description:
I had to set nomode parameter to avoid the screen become dark and then
change the line of the file /etc/default/grub

from "GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"

to "GRUB_CMDLINE_LINUX_DEFAULT="quiet splash i915.enable_dc=0
intel_idle.max_cstate=2"

then add to the file /etc/systemd/logind.conf

the instructions:

HandleLidSwitch=ignore
HandleLidSwitchExternalPower=ignore
HandleLidSwitchDocked=ignore

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.5.0-10.10-generic 6.5.3
Uname: Linux 6.5.0-10-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
BootLog: Error: [Errno 13] Permesso negato: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 28 22:00:43 2023
DistUpgraded: Fresh install
DistroCodename: mantic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation Alder Lake-UP3 GT2 [Iris Xe Graphics] [8086:46a8] (rev 0c) (prog-if 00 [VGA controller])
Subsystem: Samsung Electronics Co Ltd Alder Lake-UP3 GT2 [Iris Xe Graphics] [144d:c1c6]
InstallationDate: Installed on 2023-11-13 (15 days ago)
InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcEnviron:
LANG=it_IT.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-10-generic root=UUID=681212a7-b32a-4fbf-a9a1-b51bef0216f7 ro quiet splash i915.enable_dc=0 intel_idle.max_cstate=2 vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/26/2023
dmi.bios.release: 5.25
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: P13CFG.039.230726.HQ
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP750XED-KC2IT
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SAMSUNG_SW_REVISION_12345+0.0.0000
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrP13CFG.039.230726.HQ:bd07/26/2023:br5.25:svnSAMSUNGELECTRONICSCO.,LTD.:pn750XED:pvrP13CFG:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP750XED-KC2IT:rvrSAMSUNG_SW_REVISION_12345+0.0.0000:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-A5A5-A5A5-ADLP-PCFG:
dmi.product.family: Galaxy Book2
dmi.product.name: 750XED
dmi.product.sku: SCAI-A5A5-A5A5-ADLP-PCFG
dmi.product.version: P13CFG
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.115-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-3ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

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