[Bug 2086204] [NEW] ASUS COMPUTER INC laptop linux kernel

Public bug reported:

ASUS COMPUTER INC laptop linux kernel check logs and informations
when install linux ubuntu 24.04 LTS and linux ubuntu 24.04.1 LTS
all installations is freeze when shut down laptop is linux ubuntu 24.04 LTS
install is freeze check all informations logs fix freeze installation
linux ubuntu 24.04 LTS laptop when install USB chip laptop

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-48-generic 6.8.0-48.48
ProcVersionSignature: Ubuntu 6.8.0-48.48-generic 6.8.12
Uname: Linux 6.8.0-48-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: alvar 2119 F.... pipewire
/dev/snd/controlC0: alvar 2124 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 31 16:55:37 2024
InstallationDate: Installed on 2024-08-30 (62 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827.1)
MachineType: ASUSTeK COMPUTER INC. E402SA
ProcEnviron:
LANG=fi_FI.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-48-generic root=UUID=bb27c0cc-87f1-4792-8b1f-3ba75b7b14a1 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.8.0-48-generic N/A
linux-backports-modules-6.8.0-48-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/14/2015
dmi.bios.release: 5.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E402SA.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E402SA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE402SA.208:bd12/14/2015:br5.6:svnASUSTeKCOMPUTERINC.:pnE402SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE402SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:skuASUS-NotebookSKU:
dmi.product.family: E
dmi.product.name: E402SA
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: linux (Ubuntu)
Importance: Undecided
Status: New


** Tags: amd64 apport-bug noble wayland-session

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https://bugs.launchpad.net/bugs/2086204

Title:
ASUS COMPUTER INC laptop linux kernel

Status in linux package in Ubuntu:
New

Bug description:
ASUS COMPUTER INC laptop linux kernel check logs and informations
when install linux ubuntu 24.04 LTS and linux ubuntu 24.04.1 LTS
all installations is freeze when shut down laptop is linux ubuntu 24.04 LTS
install is freeze check all informations logs fix freeze installation
linux ubuntu 24.04 LTS laptop when install USB chip laptop

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-48-generic 6.8.0-48.48
ProcVersionSignature: Ubuntu 6.8.0-48.48-generic 6.8.12
Uname: Linux 6.8.0-48-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: alvar 2119 F.... pipewire
/dev/snd/controlC0: alvar 2124 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 31 16:55:37 2024
InstallationDate: Installed on 2024-08-30 (62 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827.1)
MachineType: ASUSTeK COMPUTER INC. E402SA
ProcEnviron:
LANG=fi_FI.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-48-generic root=UUID=bb27c0cc-87f1-4792-8b1f-3ba75b7b14a1 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.8.0-48-generic N/A
linux-backports-modules-6.8.0-48-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/14/2015
dmi.bios.release: 5.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E402SA.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E402SA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE402SA.208:bd12/14/2015:br5.6:svnASUSTeKCOMPUTERINC.:pnE402SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE402SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:skuASUS-NotebookSKU:
dmi.product.family: E
dmi.product.name: E402SA
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

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