[Bug 2085011] [NEW] Broadcom based ethernet (NetXtreme BCM57766) loses connection inconsistently

Public bug reported:

Problem has been occurring since upgrading to 24.04 from 22.04 on which
there was no issues experienced.

After a hard reboot, I am able to SSH to the server but after a while
(hours) the server goes black with even a PING being lost. A hard reboot
is needed to bring it back up.

Syslog showing a lot of these:
2024-10-20T00:04:11.885723+02:00 macmini systemd-networkd[832]: enp3s0f0: DHCPv6 lease lost
2024-10-20T00:04:11.886519+02:00 macmini named[861]: no longer listening on 192.168.1.10#53
2024-10-20T00:04:11.887404+02:00 macmini systemd-timesyncd[699]: No network connectivity, watching for changes.
2024-10-20T00:04:15.253660+02:00 macmini kernel: tg3 0000:03:00.0 enp3s0f0: Link is up at 1000 Mbps, full duplex
2024-10-20T00:04:15.253682+02:00 macmini kernel: tg3 0000:03:00.0 enp3s0f0: Flow control is off for TX and off for RX
2024-10-20T00:04:15.253686+02:00 macmini kernel: tg3 0000:03:00.0 enp3s0f0: EEE is disabled
2024-10-20T00:04:15.254505+02:00 macmini systemd-networkd[832]: enp3s0f0: Gained carrier
2024-10-20T00:04:15.260087+02:00 macmini named[861]: listening on IPv4 interface enp3s0f0, 192.168.1.10#53
2024-10-20T00:04:15.260359+02:00 macmini systemd-timesyncd[699]: Network configuration changed, trying to establish connection.
2024-10-20T00:04:15.265994+02:00 macmini systemd[1]: networkd-dispatcher.service: Got notification message from PID 534287, but reception only permitted for main PID 862
2024-10-20T00:04:16.281717+02:00 macmini systemd-timesyncd[699]: Contacted time server 185.125.190.56:123 (ntp.ubuntu.com).
2024-10-20T00:05:01.227983+02:00 macmini CRON[534415]: (root) CMD (/etc/webmin/status/monitor.pl >/dev/null 2>&1)
2024-10-20T00:05:01.228358+02:00 macmini CRON[534416]: (root) CMD (command -v debian-sa1 > /dev/null && debian-sa1 1 1)
2024-10-20T00:05:15.783357+02:00 macmini canonical-livepatch.canonical-livepatchd[867]: Client information is recent, not refreshing.
2024-10-20T00:05:20.785407+02:00 macmini canonical-livepatch.canonical-livepatchd[867]: Failed to refresh patch information: livepatch check failed: POST request to "https://livepatch.canonical.com/v1/client/12d1349cd9f74a2b97dcee523f5e0556/updates" failed.
2024-10-20T00:05:20.785668+02:00 macmini canonical-livepatch.canonical-livepatchd[867]: Task "refresh" returned an error: livepatch check failed: POST request to "https://livepatch.canonical.com/v1/client/12d1349cd9f74a2b97dcee523f5e0556/updates" failed, retrying in 30s.
2024-10-20T00:05:50.785874+02:00 macmini canonical-livepatch.canonical-livepatchd[867]: Client information is recent, not refreshing.
2024-10-20T00:05:50.786681+02:00 macmini canonical-livepatch.canonical-livepatchd[867]: Error in livepatch check state: check-failed.
2024-10-20T00:05:55.791061+02:00 macmini canonical-livepatch.canonical-livepatchd[867]: Failed to refresh patch information: livepatch check failed: POST request to "https://livepatch.canonical.com/v1/client/12d1349cd9f74a2b97dcee523f5e0556/updates" failed.
2024-10-20T00:05:55.791170+02:00 macmini canonical-livepatch.canonical-livepatchd[867]: Task "refresh" returned an error: livepatch check failed: POST request to "https://livepatch.canonical.com/v1/client/12d1349cd9f74a2b97dcee523f5e0556/updates" failed, retrying in 1m0s.
2024-10-20T00:06:34.511212+02:00 macmini systemd[1]: Started session-1010.scope - Session 1010 of User kasper.
2024-10-20T00:06:34.546273+02:00 macmini systemd-resolved[694]: Using degraded feature set UDP instead of UDP+EDNS0 for DNS server 1.0.0.1.
2024-10-20T00:06:35.717311+02:00 macmini systemd-resolved[694]: Using degraded feature set UDP instead of UDP+EDNS0 for DNS server 1.1.1.1.
2024-10-20T00:06:38.468939+02:00 macmini kernel: tg3 0000:03:00.0 enp3s0f0: NETDEV WATCHDOG: CPU: 3: transmit queue 0 timed out 5477 ms
2024-10-20T00:06:38.469001+02:00 macmini kernel: tg3 0000:03:00.0 enp3s0f0: transmit timed out, resetting

Will attach other info as needed.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-47-generic 6.8.0-47.47
ProcVersionSignature: Ubuntu 6.8.0-47.47-generic 6.8.12
Uname: Linux 6.8.0-47-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k6.8.0-47-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/timer', '/dev/snd/seq', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D1p', '/dev/snd/hwC0D0', '/dev/snd/controlC0', '/dev/snd/by-path', '/dev/snd/pcmC1D3p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D8p', '/dev/snd/hwC1D0', '/dev/snd/controlC1'] failed with exit code 1:
CRDA: N/A
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer'
Card1.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer'
Card1.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer'
CasperMD5CheckResult: pass
CloudArchitecture: x86_64
CloudID: none
CloudName: none
CloudPlatform: none
CloudSubPlatform: config
Date: Sun Oct 20 11:09:11 2024
InstallationDate: Installed on 2022-09-17 (764 days ago)
InstallationMedia: Ubuntu-Server 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809)
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
MachineType: Apple Inc. Macmini7,1
ProcEnviron:
 LANG=C.UTF-8
 LC_CTYPE=C.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.8.0-47-generic root=/dev/mapper/ubuntu--vg-ubuntu--lv ro
RelatedPackageVersions:
 linux-restricted-modules-6.8.0-47-generic N/A
 linux-backports-modules-6.8.0-47-generic N/A
 linux-firmware 20240318.git3b128b60-0ubuntu2.4
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
SourcePackage: linux
UpgradeStatus: Upgraded to noble on 2024-10-08 (12 days ago)
dmi.bios.date: 03/16/2022
dmi.bios.release: 0.1
dmi.bios.vendor: Apple Inc.
dmi.bios.version: 433.120.6.0.0
dmi.board.asset.tag: Base Board Asset Tag#
dmi.board.name: Mac-35C5E08120C7EEAF
dmi.board.vendor: Apple Inc.
dmi.board.version: Macmini7,1
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-35C5E08120C7EEAF
dmi.modalias: dmi:bvnAppleInc.:bvr433.120.6.0.0:bd03/16/2022:br0.1:svnAppleInc.:pnMacmini7,1:pvr1.0:rvnAppleInc.:rnMac-35C5E08120C7EEAF:rvrMacmini7,1:cvnAppleInc.:ct10:cvrMac-35C5E08120C7EEAF:skuSystemSKU#:
dmi.product.family: Mac
dmi.product.name: Macmini7,1
dmi.product.sku: System SKU#
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
modified.conffile..etc.init.d.apport: [modified]
mtime.conffile..etc.init.d.apport: 2024-07-22T16:59:07

** Affects: linux (Ubuntu)
Importance: Undecided
Status: New


** Tags: amd64 apport-bug noble

** Summary changed:

- Broadcom based ethernet loses connection inconsistently
+ Broadcom based ethernet (NetXtreme BCM57766) loses connection inconsistently

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https://bugs.launchpad.net/bugs/2085011

Title:
Broadcom based ethernet (NetXtreme BCM57766) loses connection
inconsistently

Status in linux package in Ubuntu:
New

Bug description:
Problem has been occurring since upgrading to 24.04 from 22.04 on
which there was no issues experienced.

After a hard reboot, I am able to SSH to the server but after a while
(hours) the server goes black with even a PING being lost. A hard
reboot is needed to bring it back up.

Syslog showing a lot of these:
2024-10-20T00:04:11.885723+02:00 macmini systemd-networkd[832]: enp3s0f0: DHCPv6 lease lost
2024-10-20T00:04:11.886519+02:00 macmini named[861]: no longer listening on 192.168.1.10#53
2024-10-20T00:04:11.887404+02:00 macmini systemd-timesyncd[699]: No network connectivity, watching for changes.
2024-10-20T00:04:15.253660+02:00 macmini kernel: tg3 0000:03:00.0 enp3s0f0: Link is up at 1000 Mbps, full duplex
2024-10-20T00:04:15.253682+02:00 macmini kernel: tg3 0000:03:00.0 enp3s0f0: Flow control is off for TX and off for RX
2024-10-20T00:04:15.253686+02:00 macmini kernel: tg3 0000:03:00.0 enp3s0f0: EEE is disabled
2024-10-20T00:04:15.254505+02:00 macmini systemd-networkd[832]: enp3s0f0: Gained carrier
2024-10-20T00:04:15.260087+02:00 macmini named[861]: listening on IPv4 interface enp3s0f0, 192.168.1.10#53
2024-10-20T00:04:15.260359+02:00 macmini systemd-timesyncd[699]: Network configuration changed, trying to establish connection.
2024-10-20T00:04:15.265994+02:00 macmini systemd[1]: networkd-dispatcher.service: Got notification message from PID 534287, but reception only permitted for main PID 862
2024-10-20T00:04:16.281717+02:00 macmini systemd-timesyncd[699]: Contacted time server 185.125.190.56:123 (ntp.ubuntu.com).
2024-10-20T00:05:01.227983+02:00 macmini CRON[534415]: (root) CMD (/etc/webmin/status/monitor.pl >/dev/null 2>&1)
2024-10-20T00:05:01.228358+02:00 macmini CRON[534416]: (root) CMD (command -v debian-sa1 > /dev/null && debian-sa1 1 1)
2024-10-20T00:05:15.783357+02:00 macmini canonical-livepatch.canonical-livepatchd[867]: Client information is recent, not refreshing.
2024-10-20T00:05:20.785407+02:00 macmini canonical-livepatch.canonical-livepatchd[867]: Failed to refresh patch information: livepatch check failed: POST request to "https://livepatch.canonical.com/v1/client/12d1349cd9f74a2b97dcee523f5e0556/updates" failed.
2024-10-20T00:05:20.785668+02:00 macmini canonical-livepatch.canonical-livepatchd[867]: Task "refresh" returned an error: livepatch check failed: POST request to "https://livepatch.canonical.com/v1/client/12d1349cd9f74a2b97dcee523f5e0556/updates" failed, retrying in 30s.
2024-10-20T00:05:50.785874+02:00 macmini canonical-livepatch.canonical-livepatchd[867]: Client information is recent, not refreshing.
2024-10-20T00:05:50.786681+02:00 macmini canonical-livepatch.canonical-livepatchd[867]: Error in livepatch check state: check-failed.
2024-10-20T00:05:55.791061+02:00 macmini canonical-livepatch.canonical-livepatchd[867]: Failed to refresh patch information: livepatch check failed: POST request to "https://livepatch.canonical.com/v1/client/12d1349cd9f74a2b97dcee523f5e0556/updates" failed.
2024-10-20T00:05:55.791170+02:00 macmini canonical-livepatch.canonical-livepatchd[867]: Task "refresh" returned an error: livepatch check failed: POST request to "https://livepatch.canonical.com/v1/client/12d1349cd9f74a2b97dcee523f5e0556/updates" failed, retrying in 1m0s.
2024-10-20T00:06:34.511212+02:00 macmini systemd[1]: Started session-1010.scope - Session 1010 of User kasper.
2024-10-20T00:06:34.546273+02:00 macmini systemd-resolved[694]: Using degraded feature set UDP instead of UDP+EDNS0 for DNS server 1.0.0.1.
2024-10-20T00:06:35.717311+02:00 macmini systemd-resolved[694]: Using degraded feature set UDP instead of UDP+EDNS0 for DNS server 1.1.1.1.
2024-10-20T00:06:38.468939+02:00 macmini kernel: tg3 0000:03:00.0 enp3s0f0: NETDEV WATCHDOG: CPU: 3: transmit queue 0 timed out 5477 ms
2024-10-20T00:06:38.469001+02:00 macmini kernel: tg3 0000:03:00.0 enp3s0f0: transmit timed out, resetting

Will attach other info as needed.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-47-generic 6.8.0-47.47
ProcVersionSignature: Ubuntu 6.8.0-47.47-generic 6.8.12
Uname: Linux 6.8.0-47-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k6.8.0-47-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/timer', '/dev/snd/seq', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D1p', '/dev/snd/hwC0D0', '/dev/snd/controlC0', '/dev/snd/by-path', '/dev/snd/pcmC1D3p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D8p', '/dev/snd/hwC1D0', '/dev/snd/controlC1'] failed with exit code 1:
CRDA: N/A
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer'
Card1.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer'
Card1.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer'
CasperMD5CheckResult: pass
CloudArchitecture: x86_64
CloudID: none
CloudName: none
CloudPlatform: none
CloudSubPlatform: config
Date: Sun Oct 20 11:09:11 2024
InstallationDate: Installed on 2022-09-17 (764 days ago)
InstallationMedia: Ubuntu-Server 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809)
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
MachineType: Apple Inc. Macmini7,1
ProcEnviron:
 LANG=C.UTF-8
 LC_CTYPE=C.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.8.0-47-generic root=/dev/mapper/ubuntu--vg-ubuntu--lv ro
RelatedPackageVersions:
 linux-restricted-modules-6.8.0-47-generic N/A
 linux-backports-modules-6.8.0-47-generic N/A
 linux-firmware 20240318.git3b128b60-0ubuntu2.4
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
SourcePackage: linux
UpgradeStatus: Upgraded to noble on 2024-10-08 (12 days ago)
dmi.bios.date: 03/16/2022
dmi.bios.release: 0.1
dmi.bios.vendor: Apple Inc.
dmi.bios.version: 433.120.6.0.0
dmi.board.asset.tag: Base Board Asset Tag#
dmi.board.name: Mac-35C5E08120C7EEAF
dmi.board.vendor: Apple Inc.
dmi.board.version: Macmini7,1
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-35C5E08120C7EEAF
dmi.modalias: dmi:bvnAppleInc.:bvr433.120.6.0.0:bd03/16/2022:br0.1:svnAppleInc.:pnMacmini7,1:pvr1.0:rvnAppleInc.:rnMac-35C5E08120C7EEAF:rvrMacmini7,1:cvnAppleInc.:ct10:cvrMac-35C5E08120C7EEAF:skuSystemSKU#:
dmi.product.family: Mac
dmi.product.name: Macmini7,1
dmi.product.sku: System SKU#
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
modified.conffile..etc.init.d.apport: [modified]
mtime.conffile..etc.init.d.apport: 2024-07-22T16:59:07

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