[Bug 2084700] [NEW] computer freezes when opening pdf

Public bug reported:


When opening a pdf file, or saving such a file, often the *computer
freezes* for about a minute.

Without any warning or indication.

Then computer continues normally.

This bug first appeared about 6 weeks ago.

Reported at
https://bugs.kde.org/show_bug.cgi?id=493727

Today got hint that:
> This is a bug in the intel driver (fixed a year ago in certain kernels;
> please ask your distribution for a kernel with the relevant fixes)
>
> It seems to be this:
> https://gitlab.freedesktop.org/drm/i915/kernel/-/issues/8685

Q1: is there a fix for my current system?

Q2: Can I install a new kernel (maybe 6.11) on this KUBUNTU 24.04?

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-45-generic 6.8.0-45.45
ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
Uname: Linux 6.8.0-45-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: amyekut 1410 F.... pipewire
/dev/snd/controlC0: amyekut 1410 F.... pipewire
amyekut 1412 F.... wireplumber
CasperMD5CheckResult: pass
CurrentDesktop: KDE
Date: Wed Oct 16 18:50:17 2024
InstallationDate: Installed on 2021-06-15 (1219 days ago)
InstallationMedia: Kubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
MachineType: Dell Inc. XPS 13 9310
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-45-generic root=UUID=c0b5dac0-3a80-4a1b-b92e-2238aaccc427 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.8.0-45-generic N/A
linux-backports-modules-6.8.0-45-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.4
SourcePackage: linux
UpgradeStatus: Upgraded to noble on 2024-08-31 (46 days ago)
dmi.bios.date: 07/15/2024
dmi.bios.release: 3.25
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 3.25.0
dmi.board.name: 0DXP1F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr3.25.0:bd07/15/2024:br3.25:svnDellInc.:pnXPS139310:pvr:rvnDellInc.:rn0DXP1F:rvrA00:cvnDellInc.:ct10:cvr:sku0991:
dmi.product.family: XPS
dmi.product.name: XPS 13 9310
dmi.product.sku: 0991
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.init.d.apport: 2024-07-22T17:59:07

** Affects: linux (Ubuntu)
Importance: Undecided
Status: New


** Tags: amd64 apport-bug noble

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https://bugs.launchpad.net/bugs/2084700

Title:
computer freezes when opening pdf

Status in linux package in Ubuntu:
New

Bug description:

When opening a pdf file, or saving such a file, often the *computer
freezes* for about a minute.

Without any warning or indication.

Then computer continues normally.

This bug first appeared about 6 weeks ago.

Reported at
https://bugs.kde.org/show_bug.cgi?id=493727

Today got hint that:
> This is a bug in the intel driver (fixed a year ago in certain kernels;
> please ask your distribution for a kernel with the relevant fixes)
>
> It seems to be this:
> https://gitlab.freedesktop.org/drm/i915/kernel/-/issues/8685

Q1: is there a fix for my current system?

Q2: Can I install a new kernel (maybe 6.11) on this KUBUNTU 24.04?

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-45-generic 6.8.0-45.45
ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
Uname: Linux 6.8.0-45-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: amyekut 1410 F.... pipewire
/dev/snd/controlC0: amyekut 1410 F.... pipewire
amyekut 1412 F.... wireplumber
CasperMD5CheckResult: pass
CurrentDesktop: KDE
Date: Wed Oct 16 18:50:17 2024
InstallationDate: Installed on 2021-06-15 (1219 days ago)
InstallationMedia: Kubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
MachineType: Dell Inc. XPS 13 9310
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-45-generic root=UUID=c0b5dac0-3a80-4a1b-b92e-2238aaccc427 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.8.0-45-generic N/A
linux-backports-modules-6.8.0-45-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.4
SourcePackage: linux
UpgradeStatus: Upgraded to noble on 2024-08-31 (46 days ago)
dmi.bios.date: 07/15/2024
dmi.bios.release: 3.25
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 3.25.0
dmi.board.name: 0DXP1F
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr3.25.0:bd07/15/2024:br3.25:svnDellInc.:pnXPS139310:pvr:rvnDellInc.:rn0DXP1F:rvrA00:cvnDellInc.:ct10:cvr:sku0991:
dmi.product.family: XPS
dmi.product.name: XPS 13 9310
dmi.product.sku: 0991
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.init.d.apport: 2024-07-22T17:59:07

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