[Bug 2069547] [NEW] package linux-image-6.8.0-35-generic (not installed) failed to install/upgrade: installed linux-image-6.8.0-35-generic package pre-removal script subprocess returned error exit status 1

Public bug reported:

display issue, purple line moving horizontally up from bottom of display
to about half way

ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-35-generic (not installed)
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: adam 7309 F.... pipewire
/dev/snd/controlC0: adam 7313 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: pass
Date: Sun Jun 16 14:35:36 2024
ErrorMessage: installed linux-image-6.8.0-35-generic package pre-removal script subprocess returned error exit status 1
InstallationDate: Installed on 2024-05-03 (45 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 0424:2744 Microchip Technology, Inc. (formerly SMSC) Hub
Bus 001 Device 003: ID 056a:5018 Wacom Co., Ltd MultiTouch Sensor
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 0424:5744 Microchip Technology, Inc. (formerly SMSC) Hub
Lsusb-t:
/: Bus 001.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/12p, 480M
|__ Port 004: Dev 002, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 005: Dev 003, If 0, Class=Human Interface Device, Driver=usbhid, 12M
/: Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/6p, 5000M
|__ Port 004: Dev 002, If 0, Class=Hub, Driver=hub/4p, 5000M
MachineType: Panasonic Corporation CF-54-2
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-31-generic root=UUID=010fb2a2-d39c-4426-a48f-eceec06bc304 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu1
PythonDetails: N/A
RelatedPackageVersions: grub-pc 2.12-1ubuntu7
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
Title: package linux-image-6.8.0-35-generic (not installed) failed to install/upgrade: installed linux-image-6.8.0-35-generic package pre-removal script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/11/2017
dmi.bios.release: 2.0
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V2.00L18
dmi.board.asset.tag: No Asset Tag
dmi.board.name: CF54-2
dmi.board.vendor: Panasonic Corporation
dmi.board.version: 1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Panasonic Corporation
dmi.chassis.version: 001
dmi.ec.firmware.release: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.00L18:bd05/11/2017:br2.0:efr2.0:svnPanasonicCorporation:pnCF-54-2:pvr002:rvnPanasonicCorporation:rnCF54-2:rvr1:cvnPanasonicCorporation:ct9:cvr001:skuCF-54F2881VM:
dmi.product.family: CF54-2
dmi.product.name: CF-54-2
dmi.product.sku: CF-54F2881VM
dmi.product.version: 002
dmi.sys.vendor: Panasonic Corporation

** Affects: linux (Ubuntu)
Importance: Undecided
Status: New


** Tags: amd64 apport-package noble

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https://bugs.launchpad.net/bugs/2069547

Title:
package linux-image-6.8.0-35-generic (not installed) failed to
install/upgrade: installed linux-image-6.8.0-35-generic package pre-
removal script subprocess returned error exit status 1

Status in linux package in Ubuntu:
New

Bug description:
display issue, purple line moving horizontally up from bottom of
display to about half way

ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-35-generic (not installed)
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: adam 7309 F.... pipewire
/dev/snd/controlC0: adam 7313 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: pass
Date: Sun Jun 16 14:35:36 2024
ErrorMessage: installed linux-image-6.8.0-35-generic package pre-removal script subprocess returned error exit status 1
InstallationDate: Installed on 2024-05-03 (45 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 0424:2744 Microchip Technology, Inc. (formerly SMSC) Hub
Bus 001 Device 003: ID 056a:5018 Wacom Co., Ltd MultiTouch Sensor
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 0424:5744 Microchip Technology, Inc. (formerly SMSC) Hub
Lsusb-t:
/: Bus 001.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/12p, 480M
|__ Port 004: Dev 002, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 005: Dev 003, If 0, Class=Human Interface Device, Driver=usbhid, 12M
/: Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/6p, 5000M
|__ Port 004: Dev 002, If 0, Class=Hub, Driver=hub/4p, 5000M
MachineType: Panasonic Corporation CF-54-2
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-31-generic root=UUID=010fb2a2-d39c-4426-a48f-eceec06bc304 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu1
PythonDetails: N/A
RelatedPackageVersions: grub-pc 2.12-1ubuntu7
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
Title: package linux-image-6.8.0-35-generic (not installed) failed to install/upgrade: installed linux-image-6.8.0-35-generic package pre-removal script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/11/2017
dmi.bios.release: 2.0
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V2.00L18
dmi.board.asset.tag: No Asset Tag
dmi.board.name: CF54-2
dmi.board.vendor: Panasonic Corporation
dmi.board.version: 1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Panasonic Corporation
dmi.chassis.version: 001
dmi.ec.firmware.release: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.00L18:bd05/11/2017:br2.0:efr2.0:svnPanasonicCorporation:pnCF-54-2:pvr002:rvnPanasonicCorporation:rnCF54-2:rvr1:cvnPanasonicCorporation:ct9:cvr001:skuCF-54F2881VM:
dmi.product.family: CF54-2
dmi.product.name: CF-54-2
dmi.product.sku: CF-54F2881VM
dmi.product.version: 002
dmi.sys.vendor: Panasonic Corporation

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