[Bug 2031352] Re: Nouveau driver crash - Ubuntu 22.04.3 LTS stuck on power-off/reboot screen

** Changed in: linux-hwe-6.2 (Ubuntu)
Status: Confirmed => Fix Released

** Changed in: linux (Ubuntu)
Status: Confirmed => Fix Released

--
You received this bug notification because you are subscribed to linux
in Ubuntu.
Matching subscriptions: Bgg, Bmail, Nb
https://bugs.launchpad.net/bugs/2031352

Title:
Nouveau driver crash - Ubuntu 22.04.3 LTS stuck on power-off/reboot
screen

Status in linux package in Ubuntu:
Fix Released
Status in linux-hwe-6.2 package in Ubuntu:
Fix Released
Status in linux-hwe-6.2 source package in Jammy:
Fix Released
Status in linux source package in Lunar:
Fix Released

Bug description:
[Impact]

After updating to Kernel 6.2 a few days ago, I have been experiencing
issues with my system's shutdown and reboot functions. During these
processes, the system becomes unresponsive and hangs on a black
screen, which displays both the Dell and Ubuntu logos. This issue is
inconsistent; it happens sporadically. Currently, the only workaround
I've found to successfully shut down the system is to forcibly power
off the machine by holding down the power button for 5 seconds.

I've also tested a fresh installation of Ubuntu 22.04.3.

[Fix]

Updated patch from linux-next:
https://patchwork.freedesktop.org/patch/538562/

[Test Case]

Suspend,resume,shutdown,reboot should all work correctly. No nouveau
stack trace in the kernel log.

[Where Problems Could Occur]

Limited to nouveau driver that wants to load nonexistent ACR firmware.
Only nvidia GPUs are affected.

[Additional information]

----

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: systemd 249.11-0ubuntu3.9
ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
Uname: Linux 6.2.0-26-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 14 22:41:14 2023
InstallationDate: Installed on 2023-08-14 (1 days ago)
InstallationMedia: Ubuntu 22.04.3 2023.08.13 LTS (20230813)
MachineType: Dell Inc. XPS 8930
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic root=UUID=14d1ee7a-565f-4ba4-b6dd-7bc16e487451 ro quiet splash vt.handoff=7
SourcePackage: systemd
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/14/2023
dmi.bios.release: 1.1
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.30
dmi.board.name: 0T88YD
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.1.30:bd03/14/2023:br1.1:svnDellInc.:pnXPS8930:pvr1.1.30:rvnDellInc.:rn0T88YD:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:sku0859:
dmi.product.family: XPS
dmi.product.name: XPS 8930
dmi.product.sku: 0859
dmi.product.version: 1.1.30
dmi.sys.vendor: Dell Inc.
modified.conffile..etc.default.apport:
 # set this to 0 to disable apport, or to 1 to enable it
 # you can temporarily override this with
 # sudo service apport start force_start=1
 enabled=0
mtime.conffile..etc.default.apport: 2023-08-13T20:57:27
mtime.conffile..etc.systemd.system.conf: 2023-08-13T20:57:27

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2031352/+subscriptions