[Bug 1888567] Re: Touchpad do not recognized

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
Status: Incomplete => Expired

--
You received this bug notification because you are subscribed to linux
in Ubuntu.
Matching subscriptions: Bgg, Bmail, Nb
https://bugs.launchpad.net/bugs/1888567

Title:
Touchpad do not recognized

Status in linux package in Ubuntu:
Expired

Bug description:
Hello,

I have recently installed Kubuntu 20.04 (dual boot with Windows 10)
and the touchpad is not recognized. I typed: cat
/proc/bus/input/devices but it doesn't show nothing related to the
touchpad. Besides, in "System preferences" a message is shown
"Touchpad not found". I checked in the Driver Manager for updates but
I can't found any drivers.

Thanks

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-42-generic 5.4.0-42.46
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: daniel 1038 F.... pulseaudio
/dev/snd/controlC0: daniel 1038 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: KDE
Date: Wed Jul 22 13:41:43 2020
InstallationDate: Installed on 2020-07-20 (1 days ago)
InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Acer Aspire ES1-521
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=447c90a4-cd39-4e03-b354-6a3366c13f50 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-42-generic N/A
linux-backports-modules-5.4.0-42-generic N/A
linux-firmware 1.187.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/11/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.06
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: BELLEMERE_BE
dmi.board.vendor: Acer
dmi.board.version: V1.06
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.06:bd08/11/2015:svnAcer:pnAspireES1-521:pvrV1.06:rvnAcer:rnBELLEMERE_BE:rvrV1.06:cvnAcer:ct9:cvrChassisVersion:
dmi.product.family: BE
dmi.product.name: Aspire ES1-521
dmi.product.sku: Aspire ES1-521_104B_V1.06
dmi.product.version: V1.06
dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1888567/+subscriptions