[Bug 1882956] Re: Froze half-way through updating

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1882956

Title:
Froze half-way through updating

Status in linux package in Ubuntu:
Expired

Bug description:
In ubuntu 20.04 running linux kernel 5.4.0.33, running the updater
resulted in a frozen, irresponsive mouse and keyboard, and the laptop
wouldn't suspend when closing the lid. Upon reboot, the laptop froze
before reaching the login screen.

To workaround, I rebooted, held the shift key and entered the grub
menu, and booted using the prior kernel, linux 5.4.0.31. Then it
worked. Grub was listing both linux 5.4.0.31 and linux 5.4.0.33, with
the latter being the default and the one that froze upon booting after
the botched update.

Upon booting to linux 5.4.0.31, apt-get reported an unfinished package
installation. ```sudo dpkg --configure -a``` solved the issue without
incident, updating grub with a new entry for linux 5.4.0.37. Haven't
yet tried to reboot into it.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-33-generic 5.4.0-33.37
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: albert 2075 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 10 14:58:58 2020
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=394271b7-2e0e-42af-b70b-cffbb608ed13
InstallationDate: Installed on 2016-06-24 (1446 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 04ca:705a Lite-On Technology Corp. Integrated Camera
 Bus 001 Device 004: ID 056a:5040 Wacom Co., Ltd Pen and multitouch sensor
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 20FQCTO1WW
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic root=UUID=972ac4f9-34e5-4cf0-a6ba-2fa4322fd70a ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-31-generic N/A
 linux-backports-modules-5.4.0-31-generic N/A
 linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-05-20 (21 days ago)
dmi.bios.date: 04/18/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: N1FET40W (1.14 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20FQCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN1FET40W(1.14):bd04/18/2016:svnLENOVO:pn20FQCTO1WW:pvrThinkPadX1Yoga1st:rvnLENOVO:rn20FQCTO1WW:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Yoga 1st
dmi.product.name: 20FQCTO1WW
dmi.product.sku: LENOVO_MT_20FQ_BU_Think_FM_ThinkPad X1 Yoga 1st
dmi.product.version: ThinkPad X1 Yoga 1st
dmi.sys.vendor: LENOVO

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