[Bug 1818407] Re: Cant access emmc, error -84

apport information

** Tags added: apport-collected bionic

** Description changed:

Greetings!

I just got my new convertible(Asus TP202NAS, brand new) and wanted to install kubuntu 18.10 onto the internal storage, only to find that it cant see it. In dmesg i only got these two error:
mc0: mmc_select_hs400 failed, error -84
mc0: error -84 whilst initializing mmc card

Tried to google around for a solution but i didnt found any solution to
this, also tried the kubuntu IRC channel but didnt got any luck there
too....


/EDIT
Submitted from a live session.


ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: ubuntu-release-upgrader-core 1:18.10.11
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
CasperVersion: 1.399
CrashDB: ubuntu
Date: Sun Mar 3 13:59:13 2019
LiveMediaBuild: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: No upgrade log present (probably fresh install)
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.5
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: kubuntu 3661 F.... pulseaudio
+ CasperVersion: 1.394
+ CurrentDesktop: KDE
+ DistroRelease: Ubuntu 18.04
+ LiveMediaBuild: Kubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
+ Lsusb:
+ Bus 002 Device 003: ID 0781:5581 SanDisk Corp. Ultra
+ Bus 002 Device 002: ID 05e3:0747 Genesys Logic, Inc.
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 002: ID 13d3:3501 IMC Networks
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: ASUSTeK COMPUTER INC. TP202NAS
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed boot=casper maybe-ubiquity quiet splash ---
+ ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
+ RelatedPackageVersions:
+ linux-restricted-modules-4.18.0-15-generic N/A
+ linux-backports-modules-4.18.0-15-generic N/A
+ linux-firmware 1.173.3
+ Tags: bionic
+ Uname: Linux 4.18.0-15-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 07/19/2018
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: TP202NAS.209
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: TP202NAS
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 31
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrTP202NAS.209:bd07/19/2018:svnASUSTeKCOMPUTERINC.:pnTP202NAS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnTP202NAS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:
+ dmi.product.family: VivoBook Flip
+ dmi.product.name: TP202NAS
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1818407/+attachment/5243196/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1818407

Title:
Cant access emmc, error -84

Status in linux package in Ubuntu:
Confirmed

Bug description:
Greetings!

I just got my new convertible(Asus TP202NAS, brand new) and wanted to install kubuntu 18.10 onto the internal storage, only to find that it cant see it. In dmesg i only got these two error:
mc0: mmc_select_hs400 failed, error -84
mc0: error -84 whilst initializing mmc card

Tried to google around for a solution but i didnt found any solution
to this, also tried the kubuntu IRC channel but didnt got any luck
there too....


/EDIT
Submitted from a live session.


ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: ubuntu-release-upgrader-core 1:18.10.11
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
CasperVersion: 1.399
CrashDB: ubuntu
Date: Sun Mar 3 13:59:13 2019
LiveMediaBuild: Kubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: kubuntu 3661 F.... pulseaudio
CasperVersion: 1.394
CurrentDesktop: KDE
DistroRelease: Ubuntu 18.04
LiveMediaBuild: Kubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
Lsusb:
Bus 002 Device 003: ID 0781:5581 SanDisk Corp. Ultra
Bus 002 Device 002: ID 05e3:0747 Genesys Logic, Inc.
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 13d3:3501 IMC Networks
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. TP202NAS
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed boot=casper maybe-ubiquity quiet splash ---
ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
RelatedPackageVersions:
linux-restricted-modules-4.18.0-15-generic N/A
linux-backports-modules-4.18.0-15-generic N/A
linux-firmware 1.173.3
Tags: bionic
Uname: Linux 4.18.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/19/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: TP202NAS.209
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: TP202NAS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrTP202NAS.209:bd07/19/2018:svnASUSTeKCOMPUTERINC.:pnTP202NAS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnTP202NAS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:
dmi.product.family: VivoBook Flip
dmi.product.name: TP202NAS
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

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