[Bug 1818204] Re: Qualcomm Atheros QCA9377 wireless does not work

apport information

** Tags added: apport-collected

** Description changed:

I have Lenovo 530s laptop with Qualcomm Atheros QCA9377 802.11ac
Wireless Network Adapter (rev 31).

The menu shows that wireless is off. Turning on the wireless from the
menu does not do anything.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: network-manager 1.10.6-2ubuntu1.1
ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-15-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Mar 1 11:42:34 2019
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2019-02-20 (8 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
IpRoute:
 default via 130.232.69.254 dev enx00e04c704f68 proto dhcp metric 100
 130.232.69.0/24 dev enx00e04c704f68 proto kernel scope link src 130.232.69.176 metric 100
 169.254.0.0/16 dev virbr0 scope link metric 1000 linkdown
 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1 linkdown
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
nmcli-con:
 NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT AUTOCONNECT-PRIORITY READONLY DBUS-PATH ACTIVE DEVICE STATE ACTIVE-PATH SLAVE
 Wired connection 1 ada277fe-966d-33ff-aba2-8ba32d6ce5a9 ethernet 1551433333 pe 1. maaliskuuta 2019 11.42.13 yes 4294966297 no /org/freedesktop/NetworkManager/Settings/1 yes enx00e04c704f68 activated /org/freedesktop/NetworkManager/ActiveConnection/11 --
 virbr0 dc46fe89-5b22-438a-85d5-37be48a077ea bridge 1551433333 pe 1. maaliskuuta 2019 11.42.13 no 0 no /org/freedesktop/NetworkManager/Settings/2 yes virbr0 activated /org/freedesktop/NetworkManager/ActiveConnection/1 --
nmcli-nm:
 RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN
 running 1.10.6 connected started full enabled enabled disabled enabled enabled
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.5
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: sami 1315 F.... pulseaudio
+ /dev/snd/controlC0: sami 1315 F.... pulseaudio
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ IfupdownConfig:
+ # interfaces(5) file used by ifup(8) and ifdown(8)
+ auto lo
+ iface lo inet loopback
+ InstallationDate: Installed on 2019-02-20 (11 days ago)
+ InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
+ IpRoute:
+ default via 130.232.69.254 dev enx00e04c704f68 proto dhcp metric 100
+ 130.232.69.0/24 dev enx00e04c704f68 proto kernel scope link src 130.232.69.176 metric 100
+ 169.254.0.0/16 dev virbr0 scope link metric 1000 linkdown
+ 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1 linkdown
+ MachineType: LENOVO 81H1
+ NetworkManager.state:
+ [main]
+ NetworkingEnabled=true
+ WirelessEnabled=true
+ WWANEnabled=true
+ Package: network-manager 1.10.6-2ubuntu1.1
+ PackageArchitecture: amd64
+ ProcFB: 0 amdgpudrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-15-generic root=UUID=a6aaac69-de44-4491-bfb7-0e57c9ff25cf ro rootflags=subvol=@ quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
+ RelatedPackageVersions:
+ linux-restricted-modules-4.18.0-15-generic N/A
+ linux-backports-modules-4.18.0-15-generic N/A
+ linux-firmware 1.173.3
+ Tags: bionic wayland-session wayland-session
+ Uname: Linux 4.18.0-15-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip libvirt lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 08/17/2018
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: 8PCN45WW
+ dmi.board.asset.tag: NO Asset Tag
+ dmi.board.name: LNVNB161216
+ dmi.board.vendor: LENOVO
+ dmi.board.version: SDK0J40700 WIN
+ dmi.chassis.asset.tag: NO Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: Lenovo ideapad 530S-14ARR
+ dmi.modalias: dmi:bvnLENOVO:bvr8PCN45WW:bd08/17/2018:svnLENOVO:pn81H1:pvrLenovoideapad530S-14ARR:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad530S-14ARR:
+ dmi.product.family: ideapad 530S-14ARR
+ dmi.product.name: 81H1
+ dmi.product.sku: LENOVO_MT_81H1_BU_idea_FM_ideapad 530S-14ARR
+ dmi.product.version: Lenovo ideapad 530S-14ARR
+ dmi.sys.vendor: LENOVO
+ nmcli-con:
+ NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT AUTOCONNECT-PRIORITY READONLY DBUS-PATH ACTIVE DEVICE STATE ACTIVE-PATH SLAVE
+ Wired connection 1 ada277fe-966d-33ff-aba2-8ba32d6ce5a9 ethernet 1551684973 ma 4. maaliskuuta 2019 09.36.13 yes 4294966297 no /org/freedesktop/NetworkManager/Settings/4 yes enx00e04c704f68 activated /org/freedesktop/NetworkManager/ActiveConnection/16 --
+ virbr0 dc46fe89-5b22-438a-85d5-37be48a077ea bridge 1551684973 ma 4. maaliskuuta 2019 09.36.13 no 0 no /org/freedesktop/NetworkManager/Settings/2 yes virbr0 activated /org/freedesktop/NetworkManager/ActiveConnection/1 --
+ nmcli-nm:
+ RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN
+ running 1.10.6 connected started full enabled enabled disabled enabled enabled

** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1818204/+attachment/5243308/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1818204

Title:
Qualcomm Atheros QCA9377 wireless does not work

Status in linux package in Ubuntu:
Incomplete
Status in network-manager package in Ubuntu:
New

Bug description:
I have Lenovo 530s laptop with Qualcomm Atheros QCA9377 802.11ac
Wireless Network Adapter (rev 31).

The menu shows that wireless is off. Turning on the wireless from the
menu does not do anything.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: network-manager 1.10.6-2ubuntu1.1
ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-15-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Mar 1 11:42:34 2019
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2019-02-20 (8 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
IpRoute:
 default via 130.232.69.254 dev enx00e04c704f68 proto dhcp metric 100
 130.232.69.0/24 dev enx00e04c704f68 proto kernel scope link src 130.232.69.176 metric 100
 169.254.0.0/16 dev virbr0 scope link metric 1000 linkdown
 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1 linkdown
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
nmcli-con:
 NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT AUTOCONNECT-PRIORITY READONLY DBUS-PATH ACTIVE DEVICE STATE ACTIVE-PATH SLAVE
 Wired connection 1 ada277fe-966d-33ff-aba2-8ba32d6ce5a9 ethernet 1551433333 pe 1. maaliskuuta 2019 11.42.13 yes 4294966297 no /org/freedesktop/NetworkManager/Settings/1 yes enx00e04c704f68 activated /org/freedesktop/NetworkManager/ActiveConnection/11 --
 virbr0 dc46fe89-5b22-438a-85d5-37be48a077ea bridge 1551433333 pe 1. maaliskuuta 2019 11.42.13 no 0 no /org/freedesktop/NetworkManager/Settings/2 yes virbr0 activated /org/freedesktop/NetworkManager/ActiveConnection/1 --
nmcli-nm:
 RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN
 running 1.10.6 connected started full enabled enabled disabled enabled enabled
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: sami 1315 F.... pulseaudio
/dev/snd/controlC0: sami 1315 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2019-02-20 (11 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
IpRoute:
default via 130.232.69.254 dev enx00e04c704f68 proto dhcp metric 100
130.232.69.0/24 dev enx00e04c704f68 proto kernel scope link src 130.232.69.176 metric 100
169.254.0.0/16 dev virbr0 scope link metric 1000 linkdown
192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1 linkdown
MachineType: LENOVO 81H1
NetworkManager.state:
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
Package: network-manager 1.10.6-2ubuntu1.1
PackageArchitecture: amd64
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-15-generic root=UUID=a6aaac69-de44-4491-bfb7-0e57c9ff25cf ro rootflags=subvol=@ quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
RelatedPackageVersions:
linux-restricted-modules-4.18.0-15-generic N/A
linux-backports-modules-4.18.0-15-generic N/A
linux-firmware 1.173.3
Tags: bionic wayland-session wayland-session
Uname: Linux 4.18.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/17/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 8PCN45WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40700 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 530S-14ARR
dmi.modalias: dmi:bvnLENOVO:bvr8PCN45WW:bd08/17/2018:svnLENOVO:pn81H1:pvrLenovoideapad530S-14ARR:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad530S-14ARR:
dmi.product.family: ideapad 530S-14ARR
dmi.product.name: 81H1
dmi.product.sku: LENOVO_MT_81H1_BU_idea_FM_ideapad 530S-14ARR
dmi.product.version: Lenovo ideapad 530S-14ARR
dmi.sys.vendor: LENOVO
nmcli-con:
NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT AUTOCONNECT-PRIORITY READONLY DBUS-PATH ACTIVE DEVICE STATE ACTIVE-PATH SLAVE
Wired connection 1 ada277fe-966d-33ff-aba2-8ba32d6ce5a9 ethernet 1551684973 ma 4. maaliskuuta 2019 09.36.13 yes 4294966297 no /org/freedesktop/NetworkManager/Settings/4 yes enx00e04c704f68 activated /org/freedesktop/NetworkManager/ActiveConnection/16 --
virbr0 dc46fe89-5b22-438a-85d5-37be48a077ea bridge 1551684973 ma 4. maaliskuuta 2019 09.36.13 no 0 no /org/freedesktop/NetworkManager/Settings/2 yes virbr0 activated /org/freedesktop/NetworkManager/ActiveConnection/1 --
nmcli-nm:
RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN
running 1.10.6 connected started full enabled enabled disabled enabled enabled

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