This bug is present on an Asus FX504G. It does not matter if one is
running Synaptics or libinput. The error message will eventually cause
the touchpad to stop operating completely. It will start working again
after a period of time. However, to have it operate again immediately, I
have to type: rmmod hid-multitouch && modprobe hid-multitouch in a root
terminal.
This is on Manjaro 18.03 running Gnome 3.30.2 with kernel:
Linus FX504DG 4.20.11-1-MANJARO #1 SMP PREEMPT Wed Feb 20 23:19:36 UTC
2019 x86_64 GNU/LINUX
cat /proc/bus/input/devices
I: Bus=0018 Vendor=04f3 Product=3090 Version=0100
N: Name="ELAN1200:00 04F3:3090 Touchpad"
P: Phys=i2c-ELAN1200:00
S: Sysfs=/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-1/i2c-ELAN1200:00/0018:04F3:3090.0004/input/input17
U: Uniq=
H: Handlers=event13 mouse1
B: PROP=5
B: EV=1b
B: KEY=e520 10000 0 0 0 0
B: ABS=2e0800000000003
B: MSC=20
dmesg | grep -i i2c-ELAN
[ 3.391117] i2c_hid i2c-ELAN1200:00: i2c-ELAN1200:00 supply vdd not found, using dummy regulator
[ 3.391136] i2c_hid i2c-ELAN1200:00: Linked as a consumer to regulator.0
[ 3.391139] i2c_hid i2c-ELAN1200:00: i2c-ELAN1200:00 supply vddl not found, using dummy regulator
[ 3.603805] input: ELAN1200:00 04F3:3090 Mouse as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-1/i2c-ELAN1200:00/0018:04F3:3090.0004/input/input13
[ 3.603874] input: ELAN1200:00 04F3:3090 Touchpad as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-1/i2c-ELAN1200:00/0018:04F3:3090.0004/input/input14
[ 3.603943] hid-generic 0018:04F3:3090.0004: input,hidraw3: I2C HID v1.00 Mouse [ELAN1200:00 04F3:3090] on i2c-ELAN1200:00
[ 3.734501] input: ELAN1200:00 04F3:3090 Touchpad as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-1/i2c-ELAN1200:00/0018:04F3:3090.0004/input/input17
[ 3.734614] hid-multitouch 0018:04F3:3090.0004: input,hidraw3: I2C HID v1.00 Mouse [ELAN1200:00 04F3:3090] on i2c-ELAN1200:00
[ 56.806547] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535)
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https://bugs.launchpad.net/bugs/1798363
Title:
i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report
(16/65535)
Status in Linux:
Confirmed
Status in linux package in Ubuntu:
Confirmed
Bug description:
Oct 17 20:07:57 blurhy-FX503VD kernel: [ 1133.740053] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535)
Oct 17 20:07:57 blurhy-FX503VD kernel: [ 1133.740764] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535)
Oct 17 20:07:57 blurhy-FX503VD kernel: [ 1133.741478] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535)
Oct 17 20:07:57 blurhy-FX503VD kernel: [ 1133.742205] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535)
Oct 17 20:07:57 blurhy-FX503VD kernel: [ 1133.742921] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535)
Oct 17 20:07:57 blurhy-FX503VD kernel: [ 1133.743624] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535)
Oct 17 20:07:57 blurhy-FX503VD kernel: [ 1133.744321] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535)
Oct 17 20:07:57 blurhy-FX503VD kernel: [ 1133.745026] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535)
Oct 17 20:07:57 blurhy-FX503VD kernel: [ 1133.745714] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535)
Oct 17 20:07:57 blurhy-FX503VD kernel: [ 1133.746420] i2c_hid i2c-ELAN1200:00: i2c_hid_get_input: incomplete report (16/65535)
............
Lots of these things
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: linux-image-4.18.0-10-generic 4.18.0-10.11
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: blurhy 2908 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 17 20:07:13 2018
InstallationDate: Installed on 2018-10-10 (6 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Beta amd64 (20180927)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0b05:1869 ASUSTek Computer, Inc.
Bus 001 Device 003: ID 13d3:5666 IMC Networks
Bus 001 Device 002: ID 8087:0a2b Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. FX503VD
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-10-generic root=UUID=ad490863-aaf6-49d0-8508-514c07335e07 ro nouveau.runpm=0
RelatedPackageVersions:
linux-restricted-modules-4.18.0-10-generic N/A
linux-backports-modules-4.18.0-10-generic N/A
linux-firmware 1.175
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/03/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FX503VD.302
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX503VD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX503VD.302:bd10/03/2017:svnASUSTeKCOMPUTERINC.:pnFX503VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX503VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: FX
dmi.product.name: FX503VD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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