[Bug 1817971] Re: Ubuntu freezes and do not respond to mouseclicks or keyboard.

Do you hard reset when you have this problem? Can you attach
/var/log/kern.log to the bug?

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https://bugs.launchpad.net/bugs/1817971

Title:
Ubuntu freezes and do not respond to mouseclicks or keyboard.

Status in linux package in Ubuntu:
Confirmed

Bug description:
The mouse moves on the screen but it is not possible to click on
anything and ctrl+alt+F1 doesn't do anything. I think it happens more
often when VS code is open.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-45-generic 4.15.0-45.48
ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
Uname: Linux 4.15.0-45-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: joakim 1857 F.... pulseaudio
/dev/snd/controlC1: joakim 1857 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 27 15:42:12 2019
InstallationDate: Installed on 2019-02-07 (20 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: System manufacturer System Product Name
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=7da0b25e-0d4f-48bf-8785-730733ff3aee ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.15.0-45-generic N/A
linux-backports-modules-4.15.0-45-generic N/A
linux-firmware 1.173.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/07/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4024
dmi.board.asset.tag: Default string
dmi.board.name: ROG STRIX X470-F GAMING
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4024:bd09/07/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGSTRIXX470-FGAMING:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

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