[Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all

I managed to solve it in my Asus ZenBook UX433F. I'm running Ubuntu 18.04.
I upgraded the Kernel to v4.19.11 as to Jorge Castro's answer to this question:

https://askubuntu.com/questions/119080/how-to-update-kernel-to-the-
latest-mainline-version-without-any-distro-upgrade

Here are the exact steps I followed:

1. Download the appropriate files from:

https://kernel.ubuntu.com/~kernel-ppa/mainline/

For example:

linux-headers-4.19.11-041911_4.19.11-041911.201812191931_all.deb
linux-headers-4.19.11-041911-generic_4.19.11-041911.201812191931_amd64.deb
linux-image-unsigned-4.19.11-041911-generic_4.19.11-041911.201812191931_amd64.deb
linux-modules-4.19.11-041911-generic_4.19.11-041911.201812191931_amd64.deb

2. Install each one in the appropriate order:

sudo dpkg -i linux-headers-4.19.11-041911_4.19.11-041911.201812191931_all.deb
sudo dpkg -i linux-headers-4.19.11-041911-generic_4.19.11-041911.201812191931_amd64.deb
sudo dpkg -i linux-modules-4.19.11-041911-generic_4.19.11-041911.201812191931_amd64.deb
sudo dpkg -i linux-image-unsigned-4.19.11-041911-generic_4.19.11-041911.201812191931_amd64.deb

3. Restart. In GRUB choose "Advanced options for Ubuntu". Select the new
Kernel version.

Cheers

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https://bugs.launchpad.net/bugs/1784485

Title:
[ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all

Status in alsa-driver package in Ubuntu:
Fix Committed
Status in linux package in Ubuntu:
Fix Committed

Bug description:
Internal speaker - not sound at all
Cable Headphonse - realy quiet disorted sound
Bluetooth headphones - sound works fine

On Windows 10 everything works fine.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pmichalski 7964 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 30 22:32:10 2018
InstallationDate: Installed on 2018-07-17 (12 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=pl_PL.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_Card: Wbudowany dźwięk - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gdm 2988 F.... pulseaudio
pmichalski 7964 F.... pulseaudio
Symptom_Jack: Mic, Internal
Symptom_Type: No sound at all
Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/18/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX391UA.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX391UA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook S
dmi.product.name: ZenBook S UX391UA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

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