** Description changed:
Backstory: The discrete touchpad enable/disable switch does not work on
Ubuntu but works perfectly on windows. This is probably an issue of the
msi_wmi drivers, so I tried to find a solution.
Followed the instructions here -
https://wiki.ubuntu.com/Kernel/Reference/WMI
-
- ACPI dump error - AE_NOT_EXIST
- Logs - https://pastebin.com/BKCHpie4
WMI dump error - AE_NOT_FOUND
Logs - https://pastebin.com/aY6ngxzh
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-38-generic 4.15.0-38.41
ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18
Uname: Linux 4.15.0-38-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pratyush 4060 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 7 12:02:12 2018
InstallationDate: Installed on 2018-09-17 (50 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 1038:1122 SteelSeries ApS
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Micro-Star International Co., Ltd. GS65 Stealth Thin 8RF
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-38-generic root=UUID=dba04826-1b60-412d-b2f4-06f876af3f8f ro acpi_osi=! "acpi_osi=Windows 2009" quiet splash acpi_backlight=vendor nouveau.runpm=0 vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.15.0-38-generic N/A
linux-backports-modules-4.15.0-38-generic N/A
linux-firmware 1.173.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/27/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16Q2IMS.10E
dmi.board.asset.tag: Default string
dmi.board.name: MS-16Q2
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16Q2IMS.10E:bd08/27/2018:svnMicro-StarInternationalCo.,Ltd.:pnGS65StealthThin8RF:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16Q2:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
dmi.product.family: GS
dmi.product.name: GS65 Stealth Thin 8RF
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
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https://bugs.launchpad.net/bugs/1802052
Title:
WMI Error - ACPI Exception AE_NOT_FOUND
Status in linux package in Ubuntu:
Confirmed
Bug description:
Backstory: The discrete touchpad enable/disable switch does not work
on Ubuntu but works perfectly on windows. This is probably an issue of
the msi_wmi drivers, so I tried to find a solution.
Followed the instructions here -
https://wiki.ubuntu.com/Kernel/Reference/WMI
WMI dump error - AE_NOT_FOUND
Logs - https://pastebin.com/aY6ngxzh
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-38-generic 4.15.0-38.41
ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18
Uname: Linux 4.15.0-38-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pratyush 4060 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 7 12:02:12 2018
InstallationDate: Installed on 2018-09-17 (50 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 1038:1122 SteelSeries ApS
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Micro-Star International Co., Ltd. GS65 Stealth Thin 8RF
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-38-generic root=UUID=dba04826-1b60-412d-b2f4-06f876af3f8f ro acpi_osi=! "acpi_osi=Windows 2009" quiet splash acpi_backlight=vendor nouveau.runpm=0 vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.15.0-38-generic N/A
linux-backports-modules-4.15.0-38-generic N/A
linux-firmware 1.173.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/27/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16Q2IMS.10E
dmi.board.asset.tag: Default string
dmi.board.name: MS-16Q2
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16Q2IMS.10E:bd08/27/2018:svnMicro-StarInternationalCo.,Ltd.:pnGS65StealthThin8RF:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16Q2:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
dmi.product.family: GS
dmi.product.name: GS65 Stealth Thin 8RF
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
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