[Bug 1801716] Re: Xorg freeze (black screen after ubuntu logo during boot)

Thanks for all you guys reply!!

And since there are two different suggestion, so I will reply
respectively.

To Cristian,

Yes, the issue I am facing happens after I upgraded from Ubuntu 16.04 to
18.04.

But no, or correctly, I don't know. As I followed what you suggested and
do the test with the installation of latest kernel, V4.19, I can't even
get to the phase where I can see the Ubuntu logo! Only a screen filled
with error messages, which I took the photo and attach it as follow.

So, let me rephrase what happened again. I headed to the kernel mainline
page under V4.19. And download these three, as I followed the steps in
the https://wiki.ubuntu.com/Kernel/MainlineBuilds:

http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19.1/linux-headers-4.19.1-041901_4.19.1-041901.201811041431_all.deb
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19.1/linux-headers-4.19.1-041901-generic_4.19.1-041901.201811041431_i386.deb
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19.1/linux-image-4.19.1-041901-generic_4.19.1-041901.201811041431_i386.deb
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19.1/linux-modules-4.19.1-041901-generic_4.19.1-041901.201811041431_i386.deb

and after 'wget' done in the terminal (the files have been downloaded in
the folder I chose) I use the command: "sudo dpkg -i *.deb"

Then reboot.

Then what's on the screen was what you see in the attachment.

I think it might be my laptop does not support this kernel? Since my
laptop is so weird, meaning the screen of my laptop is touch-screen and
detachable. So, sorry for your inconvenience of making the Ubuntu be
compatible with my rare device, sorry.

As for Daniel,

So thank you for your advice, however, the issue I am facing is not when
I tried to get in recovery mode or I was stuck at the recovery mode. No.
I am only in the recovery mode is because this is the only way I can
report this bug because I can not get in when it's in the regular mode
and for some reason, I am able to access the Ubuntu when I am in the
recovery mode.

And this is how I get in:

When I stuck at the black screen which show up after the Ubuntu logo. I
did turn off the laptop forcefully buy long press the "turn on laptop"
button, then turn on again.

But this time I switch from "Ubuntu" to "Advance something something
option" and get to the menu where I can chose to boot under the recovery
mode.

When I selected recovery mode, press enter, after all those scripts
loading finish, and press "enter" or enter "Y" for one or two times, I
reach to another menu where I can see, "Resume something" (or some words
else but it's the first option in the menu), then I chose it, press
enter, here I am!

So... was I clear in my above description?

And thank you all so much for the help and suggestion! All your active
reply is why I love Ubuntu so much, even my device is such a pain, which
I am sorry!

** Attachment added: "The error in the boot screen when I tried to boot in kernel V4.19"
https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1801716/+attachment/5209502/+files/error-message-on-the-screen-when-boot-v419.jpg

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https://bugs.launchpad.net/bugs/1801716

Title:
Xorg freeze (black screen after ubuntu logo during boot)

Status in linux package in Ubuntu:
Incomplete
Status in xorg-server package in Ubuntu:
Incomplete

Bug description:
I experienced this bug ever since I have upgraded my laptop from
16.04. But it got resolved in my last update after I reported the bug.
However, I forgot to go back to Launchpad to mark it as resolved and
now the problem comes again after I just updated the system.

So, as the title stated, I can't get in the system due to the infinite
black screen I am facing. I am only able to report this bug under the
recovery mode.

Besides, there's something wrong with the lock screen too. I can't get
back to the system if I just put the system into "sleep mode". Black
screen again!

What's worst, the brightness of my display can't be adjusted as well!
I feel like being blind at night! Please help!!! Thank you!

And I think there might be the compatibility problem between my laptop
and the new desktop -- Gnome, which is the default in 18.04.

What should do? I really love using Ubuntu, as I really learned a lot
in these days I used it as my study os for CS.

Any help is appreciated, thanks in advance!

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
Uname: Linux 4.17.0-041700rc3-generic x86_64
.tmp.unity_support_test.1:

ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 5 19:49:36 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Today
GraphicsCard:
Intel Corporation HD Graphics 5300 [8086:161e] (rev 08) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. HD Graphics 5300 [1043:15fd]
InstallationDate: Installed on 2018-04-04 (215 days ago)
InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228)
MachineType: ASUSTeK COMPUTER INC. T300FA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-041700rc3-generic root=UUID=63fcbd04-ec8b-462c-ba66-4f45c229353c ro recovery nomodeset
Renderer: Software
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/01/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: T300FA.214
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: T300FA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrT300FA.214:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnT300FA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnT300FA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: T
dmi.product.name: T300FA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Tue Nov 6 03:47:33 2018
xserver.configfile: default
xserver.errors:
open /dev/dri/card0: No such file or directory
open /dev/dri/card0: No such file or directory
Screen 0 deleted because of no matching config section.
AIGLX: reverting to software rendering
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.19.6-1ubuntu4.2

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