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[Bug 1772675] Re: Intel i40e PF reset due to incorrect MDD detection (continues...again...)

Hi,
We have disabled TSO and GSO and we are still experiencing the interface resets. This usually happens under high load.

Kernel version: 4.4.0-135-generic

driver: i40e
version: 2.4.10
firmware-version: 6.01 0x80003493 0.0.0
bus-info: 0000:05:00.1
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: yes

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https://bugs.launchpad.net/bugs/1772675

Title:
Intel i40e PF reset due to incorrect MDD detection
(continues...again...)

Status in linux package in Ubuntu:
Incomplete
Status in linux source package in Xenial:
Incomplete
Status in linux source package in Bionic:
Incomplete
Status in linux source package in Cosmic:
Incomplete

Bug description:
[impact]

The i40e driver sometimes causes a "malicious device" event that the
firmware detects, which causes the firmware to reset the nic, causing
an interruption in the network connection - which can cause further
problems, e.g. if the interface is in a bond; the reset will at least
cause a temporary interruption in network traffic.

[fix]

The fix for this is currently unknown. As the "MDD event" is
generated by the i40e firmware, and is completely undocumented, there
is no way to tell what the i40e driver did to cause the MDD event.

[test case]

the bug is unfortunately very difficult to reproduce, but as shown in
this (and previous) bug comments, some users of the i40e have traffic
that can consistently reproduce the problem (although usually on the
order of days, or longer, to reproduce). Reproducing is easily
detected, as the nw traffic will be interrupted and the system logs
will contain a message like:

i40e 0000:02:00.1: TX driver issue detected, PF reset issued

[regression potential]

unknown since the specific fix is unknown.

[original description]

This is a continuation from bug 1713553 and then bug 1723127; a patch
was added in the first bug and then the second bug, to attempt to fix
this, and it may have helped reduce the issue but appears not to have
fixed it, based on more reports.

See bug 1713553 and bug 1723127 for more details.

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