[Bug 2133445] Re: There is no audio and the output is a dummy audio output

Do you still get the same messages in dmesg?

sudo dmesg | grep sof-audio-pci-intel-tgl

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https://bugs.launchpad.net/bugs/2133445

Title:
There is no audio and the output is a dummy audio output

Status in linux package in Ubuntu:
Incomplete

Bug description:
This is a converted chromebook Dell 5430 and it was installed with the
mrchromebox firmware, the audio has not worked since the get go, I
tried all the troubleshooting I could find in the ubuntu forums, and
in reddit, but uninstalling and reinstalling or doing a fresh install
of a package I was advised in the forum have not solved the issue.

ProblemType: Bug
DistroRelease: Ubuntu 25.10
Package: linux-image-6.17.0-7-generic 6.17.0-7.7
ProcVersionSignature: Ubuntu 6.17.0-7.7-generic 6.17.2
Uname: Linux 6.17.0-7-generic x86_64
ApportVersion: 2.33.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: leyequien 8926 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 29 18:01:54 2025
InstallationDate: Installed on 2025-11-14 (15 days ago)
InstallationMedia: Ubuntu 25.10 "Questing Quokka" - Release amd64 (20251007)
MachineType: Google Crota360
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.17.0-7-generic root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M vt.handoff=7
RelatedPackageVersions:
firmware-sof N/A
linux-firmware 20250901.git993ff19b-0ubuntu1.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/08/2025
dmi.bios.release: 0.0
dmi.bios.vendor: coreboot
dmi.bios.version: MrChromebox-2509.3
dmi.board.name: Crota
dmi.board.vendor: Google
dmi.board.version: rev3
dmi.chassis.type: 9
dmi.chassis.vendor: Google
dmi.ec.firmware.release: 0.0
dmi.modalias: dmi:bvncoreboot:bvrMrChromebox-2509.3:bd11/08/2025:br0.0:efr0.0:svnGoogle:pnCrota360:pvrrev3:rvnGoogle:rnCrota:rvrrev3:cvnGoogle:ct9:cvr:skusku1049348:
dmi.product.family: Google_Brya
dmi.product.name: Crota360
dmi.product.sku: sku1049348
dmi.product.version: rev3
dmi.sys.vendor: Google

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